*Description* Summary: This position is responsible for making appointments; obtaining insurance and demographic information and handling telephones. Provides constant interactions with patients, families, caregivers, clinicians and physician practices. Responsibilities: 1. Represents department as the initial contact by establishing and maintaining positive customer relations. 2. Answers very busy phone lines and appropriately directs or processes calls. 3. Completes intake registration process by obtaining benefits and demographic information. 4. Schedules appointments in computerized schedule system. Tracks, schedules special consideration patients, and maintains the "on-call" list. 5. Maintains therapist's templates and calendars for each month. 6. Greets and processes new patients. 7. Faxes documentation to physicians and schools, & assists with filing of the documentation into the medical record on a daily basis. 8. Manages department cancellations to reduce charge backs to a minimum. 9. Provides continuous information between departments, consumers and MD offices. 10. Fulfills all compliance responsibilities related to the position. 11. Performs other duties as assigned. Education: HS GRAD/EQUIVALENT Other Information: Required: Data entry required. Minimum Experience: six months Desired: Knowledge of medical terminology. Bilingual-Spanish or Portuguese preferred. Working Conditions: Manual: significant manual skills/motor coord & finger dexterity Occupational: Little or no potential for occupational risk Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force Physical Environment: Generally pleasant working conditions Company: Danbury Hospital Org Unit: 1874 Department: Rehab Services Admin Exempt: No Salary Range: $16.50 - $30.44 Hourly We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.