**What you'll bring to the team** We are currently recruiting for  **Scarefest** **Attraction** **Supervisors** tojoin us at the Alton Towers Resort forScarefest2025 You willbe responsible forthe safe and efficient operation of ourScarefestAttractionsand venuesby co-ordinating a team of employees, focusing on safety,whilst ensuring that they areoperatingatoptimumcapacityand that guest satisfaction is being exceeded. This role will keep you busy and will therefore require enthusiastic and experienced individuals who are passionateaboutentertainmentand eventshere at the Alton Towers Resort. If you are a great problem solver,takeinitiative and can deal with large numbersof both employees and guests simultaneously, then this might be the perfect job for you.  Contracts for this role will run from early September 2025untilearlyNovember 2025at a competitive hourly rate.  **Candidates must be over the age of 18 years old to be considered for this position.** **About** **y** **ou:** We`re looking for someone who: + Has excellent organisation and coordination skills + Experience in training and assessingisrequired + Outstanding communicationand interpersonalskills,able to deliver clear instructions and feedback + Understanding of Key Performance Indicators and throughputs + Ability to multitask and deal with high stress situations + Critical thinking and problem-solving skills + A strong senseof ownership and pride in your performance andits impact on theevent’s success + Can work effectively both as part of a team and independently. + Comfortable working in a fast-paced, outdoor environment, including in the dark **Qualifications & Experience** **Your key** **responsibilities** **will include:** + Training andassessingof employees working within your attraction + Maintainaccuraterecords of all training and assessments completed + Liaising with other departments such as technical, construction and costume to ensure a smooth line of communication + Ensure compliance with insurance, legal and health and safety obligations + Coordinating a team offront of houseScarefestAttractionHosts + Provide ongoing support and mentoring to ourScarefestAttraction Hosts + Proactively handling any arising issues as well as troubleshooting any on the day problems + Monitoring and analysing throughput data + Monitoring and analysing KPI dataand guest satisfaction + Supportingcrowd management, ensuring a safe and enjoyable experience for everyone + Engage with guests, answer queries, and providea high levelof customer service **Benefits** + Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world + 40% discount online off LEGO + 25% discount in our on-site retail shops and restaurants + Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel + Ongoing training and development opportunities + Plus, many more... **Pay Range** Compensation between GBP £13.00/Hr.-GBP £13.00/Hr. Submit a Referral (https://seasonalcareers-uk-merlinentertainments.icims.com/jobs/9313/scarefest-attraction-supervisor/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883) **Location (Country-County-City)** _UK-Staffordshire-Stoke-on-Trent_ **Job ID** _2025-9313_ **Employment Type** _Guaranteed Hours (Europe Only)_ **Offer/Contract Type** _Fixed End Date/Seasonal_ **Location Name** _Alton Towers Resort_