**What you'll bring to the team** Alton Towers prides itself on providing world-class themed entertainment and is the forerunner in providing high quality family productions,attractionsand experiences. We are seeking open and friendly front of house colleagues to be the first point of contact our guestshaveat ourScarefestattractions. As a **Scarefest** **Attraction** **Host** you'llwork in ourentertainment attractions providing great customer service to thousands of guests each day during our extremely popularHalloween event,Scarefest,whilstalso ensuring health and safety procedures are followed. As part of this team,you’llbe on hand to ensure our guests havea great experienceby providing a helping hand around the Resort, giving directions, and solving issues. Contracts will run fromearly September–earlyNovember 2025.The role can either be full or part time and will include Weekends. **Your key responsibilities will** **include:** + Working front of house at ourScarefestattractions with a focus on safety and efficiency + Engaging witha variety ofguests to provide exceptional customer service + Assistingwith guest queries and ensuring their needs are met + Manging queues and crowd control situations + Reporting any operational issues or incidents to theScarefestAttractions Supervisor + Support in daily presentational dutiesoutsideof our attractions **Qualifications & Experience** **About** **y** **ou:** We’relooking for individuals who are: + Friendly and approachable with excellent communication skills + Enthusiastic and willing to create a positive guest experience + Comfortable working in a fast-paced, outdoor environment, includingin the dark + Ready to take on responsibility and ensure health and safety standards are met + Able to work by themselves and as part of a team **Benefits** + Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world + 40% discount online off LEGO + 25% discount in our on-site retail shops and restaurants + Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel + Ongoing training and development opportunities + Plus, many more... **Pay Range** Compensation between GBP £7.55/Hr.-GBP £12.21/Hr. Submit a Referral (https://seasonalcareers-uk-merlinentertainments.icims.com/jobs/9312/scarefest-attraction-host/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883) **Location (Country-County-City)** _UK-Staffordshire-Stoke-on-Trent_ **Job ID** _2025-9312_ **Employment Type** _Guaranteed Hours (Europe Only)_ **Offer/Contract Type** _Fixed End Date/Seasonal_ **Location Name** _Alton Towers Resort_