Ford is modernizing in several areas of business by implementing new SAP technologies and solutions (S/4 HANA, RISE etc.), which will improve productivity, reduce the size and complexity of Ford's technical footprint, emphasize differentiating capabilities, and transform and standardize its business processes. This position in the SAP Enterprise Platform Organization at Ford Motor Company will entail collaborating with FCSD Business, IT PDOs & Teams and Service Providers to enable effective and efficient Level 1+ production support services.

This position in the SAP Enterprise Platform Organization at Ford Motor Company will entail collaborating with FCSD Business, IT PDOs & Teams and Service Providers to enable effective and efficient Level 1+ production support services. This role is crucial in ensuring the seamless operation of critical SAP systems that underpin Ford's global customer service and parts distribution, directly impacting customer satisfaction and efficiency of FCSD Operations. You will play a vital part in maintaining the stability and performance of the enterprise SAP environment, which is fundamental to Ford's commitment to delivering exceptional service and support to its customers worldwide. In addition, you will have an opportunity to experiment with AI tools to improve SAP IT support in Ford. Success in this role will ensure that Ford's FCSD operations, from order to delivery, are supported by robust and reliable SAP platforms, minimizing downtime and maximizing business continuity for our global warehousing operations that serve our dealerships and customers.