Job Description:
Job Summary
The SAP SuccessFactors Talent Management Expert is responsible for leading the implementation and optimization of the Talent Suite modules, including Performance & Goals, Succession Planning, Career Development Planning, and Learning (if applicable). This role requires deep understanding of talent processes and hands-on configuration expertise in the SAP SuccessFactors environment.
The Expert will oversee the full lifecycle of implementations— from blueprinting to post-go-live support— while engaging directly with HR stakeholders to align system capabilities with organizational goals.
The role also includes leading cross-functional teams, ensuring proper integration with other SAP modules (especially Employee Central), and maintaining high-quality documentation and governance. Strong client-facing experience is essential.
Key Responsibilities
Lead end-to-end implementation and rollout of SuccessFactors Talent modules
Manage project plans, resources, and timelines across multiple clients
Conduct requirement workshops and translate business needs into system design
Configure modules such as Performance, Goals, Succession, and Development Planning
Collaborate with Employee Central and integration teams to ensure alignment
Handle test planning, defect management, and UAT coordination
Oversee data migration, validation, and go-live preparation
Manage change requests and system enhancements post go-live
Deliver user training and provide subject matter expertise to HR teams
Monitor SAP releases and lead regression testing and updates
Required Qualifications & Skills
Education & Certifications
Bachelor’s degree in Human Resources, Information Systems, or related field
SAP SuccessFactors certification in one or more Talent modules (required)
Project Management certification (PMP or equivalent) preferred
Additional certifications in SAP EC or Integration are a plus
Experience
8–12 years of overall SAP HCM/SuccessFactors experience
Minimum 5 years of focused experience in Talent Management module implementations
At least 2 years in a team leadership or managerial capacity
Proven record of delivering full-cycle SuccessFactors projects in complex environments
Experience with global HR transformations is preferred
At least 5 years of experience in the banking sector
Technical & Functional Skills
Deep knowledge of SuccessFactors Talent modules (PMGM, Succession, CDP)
Strong understanding of global HR and talent management processes
Familiarity with integration touchpoints with Employee Central and LMS
Skilled in managing permissions, workflows, templates, and business rules
Experience with role-based permissions and data privacy standards
Comfortable with SAP reporting tools and analytics within SuccessFactors
Soft Skills
Strong verbal and written communication skills
Ability to manage multiple stakeholders and resolve conflicts
Strong analytical thinking and attention to detail
Proven leadership, mentoring, and client-facing capabilities
High accountability and ability to perform under pressure
Comfortable working across functions and managing cross-border teams
Work Environment & Conditions
Dynamic consulting environment managing multiple concurrent projects and client engagements
Travel might be required within the Kingdom of Saudi Arabia
Global collaboration across multiple time zones with international teams
Regular participation in virtual and in-person meetings, workshops, and training sessions
Continuous professional development through SAP certifications, training, and industry events
High-paced environment requiring strong time management and prioritization skills
Client-facing responsibilities including presentations, workshops, and stakeholder management
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