NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SAP FLM to join our team in Bengaluru, Karnataka, India.

Project Delivery  

Manage SS FLM group accountable for timely and accurate customer deliveries

Review support execution & reporting on various accounts and provide direction and guidance as needed

Ensure that team maintains high level of competence and operational excellence

take critical business decisions to meet customer expectations

Escalation point of contact for respective Account DM’s  

Responsible for Continuous improvements & overall Delivery excellence

People Management

     Coordination with GRM/VMG/TA for timely fulfilments

     Perform resource allocations and workload assignments according to delivery requirements

     Responsible for achieving bench mark utilization of resources across SS pool

     Responsible for periodic reviews, recognition & rewards for SS resources

     Resource attrition management / retention

     Coordinate with HR/IT/Admin & other support functions to provide a conducive work environment for the resources

Should also be able to take of SLA adherence, daily traiging and ticket updates

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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