Job Description:
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.
Position Title: SAP BOFC/On Key/OSGT Application Operations
Location: Remote
Key Responsibilities:
Manage the landscape OS/DB and application operation plus integration of these applications into Citrix. Provide expert-level guidance on SAP BOFC, Pragma On Key and Thomson Reuters OSGT solutionsLead deployment, technical architecture and optimization for SAP BOFC, Pragma On Key and Thomson Reuters Brazilian Tax solutionsCollaborate with internal and external stakeholders to define and deliver data visualization strategies.Ensure seamless integration of SAP BOFC, On Key and OSGT within customer eco-systemConduct regular technical assessments and recommend performance improvements.Build and optimize reports to provide actionable insights for business decision-making.Stay updated with the latest trends and recommend innovations.Troubleshoot and resolve issues related to SAP BOFC, On Key and OSGT landscapes.Provide strong technical expertise and leadership in a complex critical environment and related services and projects with contractually established terms and conditions and established technical standards.Provide technical input, solutions, and recommendations to complex business issues as subject matter SAP BOFC, On Key and OSGT expertFrequently contribute to the development of new ideas and methodsAct as an expert providing direction and guidance to process improvements and establishing policiesEscalation Management: Identify, manage, and lead escalationsParticipation in the 7x24 on call serviceCustomer Relationship Management: Influence customers businesses on a broad range of technical and operational topics. Being a trusted advisor to the customers businesses. Develop and grow assigned customers businesses account relationshipsBusiness development: Strong contribution in account growth plan by being a trusted advisor to the customer for modernization and transformation of the businessRequirements:
Minimum of 8 years of experience in SAP BOFC, On Key and OSGT technologies in a customer facing roleStrong knowledge in Oracle, Postgres SQL databases as well as Operating SystemsVery good understanding of application virtualisation solutions e.g. Citrix XenAppActing as trusted advisor for the customer in all architectural and business aspects for SAP BOFC, On Key and OSGT technologiesStrong business mindset and participation in account growth plan to support future technologies and applicationsProficiency in designing and delivering enterprise-level solutions.Excellent problem-solving and analytical skills.Expert in one or more SAP basis technology sub-areas is a plusStrong understanding of related technologiesStrong English communication skillsVery strong customer service and focusGeneral project management capabilitiesExperience in solution design and project implementationAbility to influence others and interface with internal partners and external customersProfessional time management, dedication goal-oriented workWilling to learn and behave with integrityBe eager to learn new things and be open to support the team/customer in new and unknown technologiesWhy would you join us?
As a team, we offer our knowledge, experience, support, sympathy and honesty. We are happy to teach, and we understand that sometimes mistakes are an integral part of learning. We are enthusiastic about a job we do and we want to share this joy with you.
As a company, we offer a steady job in an international company in a heavily invested area, where you will encounter multiple opportunities to cooperate with inspiring people from across the world. A place where you can learn, work with experts, share your knowledge and enjoy many social activities and events prepared for our Employees.
Additionally, we offer:
stable employment in an international company
advancement opportunities within the organization (a variety of exciting projects with an array of technologies and tools)
flexibility in work arrangement (hybrid or fully remote work, the home office culture is in our DNA)
modern and conveniently located offices in Wrocław and Warsaw
an onboarding buddy’s support to make you feel comfortable in our company from day one
substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland
life insurance package
Multisport Card
unlimited access to DXC University with courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)
access to a foreign language learning platform
DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday)
Employee Referral Program - a financial bonus for the referrer for a successful candidate recommendation
Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
opportunity to join our numerous charity and ecology-related events organized by our CSR Team (Corporate Social Responsibility)
DiXi Cool activities: trips, sports and wellness events, discounts for cultural events
#LI-Remote #LI-AV1
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