Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

You provide software and application expertise and analysis to support implementation of the strategy and the solution.

How you will contribute

You will provide expert consultation for a specific software or application, leading on issues and resolutions, optimizing service delivery to meet business demands and the service operations strategy. To excel in this role, you will recommend steps to optimize investments and benefits and to mitigate risks for a specific application. In addition, you will identify suppliers, evaluate them, on-board new vendors, and oversee them, work with project resources to provide design collateral and to configure software components that are aligned with security policy and governance, ensure adherence configuration standards and processes, and share your knowledge of the technology with relevant stakeholders.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Working with multiple vendors and encouraging collaboration for a specific software or applicationWorking on complex projectsStakeholder management and influencing skillsService delivery, support and excellenceProject managementWorking in a global IT function with regional or global responsibilities in an environment similar to Mondelēz InternationalWorking with IT outsourcing providers using frameworks such as the IT International LibraryWorking with internal and external teams and leading when necessary

An Analyst, Software and Applications, will perform a dual role. They will have a specialization that links to the governance and will be linked to key aspects i.e. BI, HANA, Rev-Trac, Archiving, Optimization, Solution Manager.  On the project delivery side, you will also assist on major projects to provide addition Basis support. The team will also be responsible for optimizing the environment and ensuring that we use the right tools i.e. single sign on. The optimization specialization will be to make sure that we get the most out of our environment both at a performance and cost perspective.

Job Description

You will play a critical role in the implementation of major projects in the SAP landscapes.

Create and execute ramp down/up plans, technical health check plansDevelop technical plans for the Core non-production builds, refreshes and cutoversExecute overall release plan and management of project defectsEnsure partners are engaged and managing the expectations and deliverablesReview hardware requirements for the implementation of projects with the Global SAP Capacity LeadCoordinate/execute with SAP on Max Attention service for project deliveryReview and validation of installations, migrations, upgrades of operating systems, databases and SAP environmentsTechnical analysis to understand the implications of SAP notes and involve the necessary teams to understand impactTechnical analysis of the project changes against the productions SAP environmentValidate the backup restore, high availability, database of rollback scenariosPerform system installations, upgrades and patching of SAP systems including ECC, BW, APO, EWM and other relevant systemsReview and troubleshoot technical challenges as part of the technical upgradesMonitor system performance, analyze system logs and implement performance tuning measures to optimize system response timesCollaborate with cross-functional teams and stakeholders to design and configure the SAP system landscape, including system architecture, system profiles, transport management and system monitoringSAP and/or AWS/MicroSoft Azure certification is a plus

More about this role

Bachelor’s degree or equivalent in computer science, information systems, or a related fieldMinimum of 7-10  years of experience for SAP support work including enhancements and projectsMust be able to work in a multicultural global environmentProven experience of SAP Basis admin, system installs, upgrades and support of SAP systems in Azure with MSSQL & AWS with HANA

No Relocation support available

Business Unit Summary

Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as Lacta, Field and Terrabusi among others. We are known for our resilience and good humor and live our purpose with passion and commitment.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Temporary (Fixed Term)

Software & Applications

Technology & Digital