Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

Our Retail Operations team rewrites the rules of traditional retail with immersive, tech-driven experiences—ideal for a dynamic leader who balances people development with operational precision. As Assistant Store Manager, you’ll partner with the Store Manager to drive sales, coach the team, and deliver standout customer moments that keep Samsung top of mind.

What You’ll Own

Sales-First Culture
Champion a revenue-driven environment by leading SFL/MOD roles and modeling personal sales performance.Sales & Operational Support
Partner with the Store Manager to hit sales targets, analyze performance metrics, and implement action plans that drive growth.Experience Excellence
Execute immersive demos, workshops, and promotional events—ensuring every customer leaves informed, delighted, and inspired.Team Coaching & Development
Mentor Brand Ambassadors through real-time feedback, training, and recognition programs that build capability and confidence.Floor Leadership
Lead the sales floor during peak hours, ensuring smooth customer flow, team alignment, and operational compliance.Talent & Scheduling
Assist in recruiting, onboarding, and scheduling associates—maintaining optimal coverage and a culture of accountability.Cross‑Functional Collaboration
Work closely with Store Technology, Repairs, Visual Merchandising, and Corporate Support to ensure seamless store operations and SOP compliance.Opening & Closing Procedures
Execute all opening and closing tasks and work required hours during holidays, launches, and other peak seasons.

Skills and Qualifications

What You Bring

Retail Pro – 4+ years in big‑box or specialty retail, with 2+ years in a supervisory or advanced associate role.Preferred: Consumer Electronics Savvy – You understand smartphones, wearables, and connected ecosystems—and can convey their value to customers.People-First Coach – You’re an exceptional communicator and mentor, adept at motivating teams to exceed expectations.Analytical & Action-Oriented – You leverage data to guide decisions and take swift action to capitalize on opportunities.Adaptable & Collaborative – You thrive in a fast‑paced environment and partner seamlessly with cross‑functional teams.

What We Offer

Competitive salary plus MBO bonus tied to store and individual performanceMedical, Dental & Vision insuranceLife Insurance and 401(k) retirement planEmployee Purchase Program for Samsung productsTuition Assistance and Student Loan Program (after 6 months)Paid Time Off and Wellness IncentivesA chance to grow your leadership career in a cutting‑edge retail environment“Relentless Pioneer” being a part of a culture that celebrates innovation

Apply today and elevate your career as a leader in Samsung’s retail revolution.

Explore more:

Life at Samsung → https://www.samsung.com/us/careers/life-at-samsung/Benefits → https://www.samsung.com/us/careers/benefits/

The salary range for this role is expected to be between $84,000 and $104,000 plus 15% target bonus. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.