Salesforce Technical Solutions Architect
Architect II - Enterprise Solutions
Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are:
UST is looking for a Salesforce Technical Solutions Architect who has deep expertise in Service Cloud, particularly in building/maintaining heavily customized solutions. Should be able to work from customer office at Livermore, CA for 2-3 days a week.
The opportunity:
· Hybrid: In office/remote
· Design and own end-to-end Salesforce solutions, including Service Cloud (must have), Sales Cloud, Experience Cloud, and Platform, aligned with business needs and technical strategy.
· Lead the definition of the system landscape-detailing how Salesforce integrates with internal/external systems, ensuring scalability and maintainability.
· Define robust integration strategies, including REST/SOAP APIs, middleware (e.g., MuleSoft), platform events, and change data capture, while adhering to Salesforce integration best practices.
· Create and maintain secure, scalable data models, applying Salesforce data modeling principles-object relationships, custom metadata, external objects, and field-level security.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What you need:
· Proficiency in Apex Programming & Triggers
· Deep understanding of Apex classes, triggers, asynchronous processing (Batch, Queueable, Future), and test-driven development.
· Advanced Experience with Lightning Web Components (LWC) & Aura
· Ability to design dynamic, high-performance UIs using modern Salesforce front-end frameworks.
· Strong Knowledge of Salesforce Data Modeling
· Expertise in creating and optimizing custom objects, relationships, schema design, indexing, and large data volume (LDV) strategies.
· Integration Architecture & Patterns
· Hands-on experience with REST/SOAP APIs, Platform Events, Change Data Capture, Named Credentials, and middleware platforms like MuleSoft or Boomi.
· Salesforce Security & Access Control
· In-depth knowledge of security architecture, including OAuth flows, SSO, role hierarchy, sharing rules, FLS, and Shield Platform Encryption.
· Platform Tools & DevOps
· Multi-Cloud Experience
· Required Certifications:
· Must Have:
· Application Architect (achieved by earning: Sharing & Visibility + Data Architecture + Platform App Builder + Platform Developer I).
· System Architect (achieved by earning: Integration + Identity + Development Lifecycle + Deployment Designer).
· Good to have:
· Service cloud Consultant.
· Sales Cloud Consultant.
· Experience cloud Consultant.
· Data Cloud Consultant.
· CRM Analytics and Einstein Discovery Consultant.
· Agentforce Specialist.
Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.
Role Location: California
Compensation Range: $107,000-$161,000
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
What we believe:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
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