Main Objective:
We are seeking an experienced IT Release Management Expert with a specialized focus on Salesforce and Copado to join our dynamic team. The ideal candidate will have a deep understanding of release management processes, change management, and deployment strategies within Salesforce environments, augmented by expertise in Copado for continuous integration and continuous deployment (CI/CD). This role involves managing the end-to-end release lifecycle, ensuring that new software releases are planned, scheduled, coordinated, and deployed efficiently and effectively.

Main Tasks:

Release Management:Develop and maintain release management processes, ensuring alignment with organizational goals and industry best practices.Plan release windows and cycles, balancing the need for new features with system stability and performance.Coordinate and communicate release activities across various teams including development, QA, and operations.Salesforce Administration:Oversee the deployment of Salesforce configurations, customizations, and integrations.Ensure the maintenance of Salesforce environments, including sandbox refreshes and production deployments.Collaborate with Salesforce developers to ensure seamless integration and release of new features and enhancements.Copado Expertise:Utilize Copado tools to manage and automate the deployment pipeline.Implement and maintain CI/CD processes using Copado, ensuring consistent and reliable deployments.Train and mentor team members on Copado best practices and usage.Change Management:Develop and implement change management strategies to ensure smooth transitions and adoption of new releases.Monitor and control changes to the production environment, minimizing disruption and ensuring compliance with governance policies.Risk Management:Identify potential risks in the release process and develop mitigation strategies.Conduct post-release reviews to identify lessons learned and areas for improvement.Collaboration and Communication:Act as a liaison between IT and business stakeholders, ensuring clear and effective communication throughout the release process.Facilitate release planning meetings and status updates, providing transparency and visibility into release progress.

Requirements:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Working Experience: 

5-8 years of experience in IT release management, with a strong focus on Salesforce. +5 years’ work experience within digital teams and Jobs.+5 years’ experience in internal or external stakeholder management.1-3 years of leadership experience within agile organizations

• Language skills: Advanced level of English (spoken and written).

• Technical skills: 

Proven expertise in using Copado for CI/CD processes.Salesforce Administrator and/or Developer certifications preferred.Strong understanding of Agile and DevOps principles.Excellent problem-solving skills and attention to detail.

• Soft skills: 

Strong leadership and project management skills.Exceptional communication and interpersonal skills.