Job Title: SalesForce Marketing Cloud Analyst
Hybrid Work Model Reporting to Vienna, VA (preferred) or Greater Pensacola, FL
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract

SFMC Analyst

Analyst with hands?on Salesforce Marketing Cloud and Adobe Experience Cloud experience to develop/modify transactional email/push/SMS/Letter templates, implement personalization variables (AMPScript basics), validate Data Extension mappings, and support journey/triggered send configuration, testing, and monitoring.

SMS/Push exposure and comfort reading simple API specs are nice?to?have.

This role involves coordinating across teams to ensure backend templates align with business workflows, analyzing systems and data, and implementing technology solutions that enhance business processes.

Responsibilities

• Coordinate cross-functional teams to create and implement backend templates and integrations

• Support software releases and ensure smooth transitions to production

• Collaborate with business units to resolve issues and enhance functionality

• Monitor system performance and recommend enhancements

• Analyze and document business requirements, workflows, and system designs

• Conduct system and data analysis using statistical and modeling techniques

• Identify and implement process improvements and automation opportunities

• Research emerging technologies and align them with business goals

• Maintain compliance with industry standards and internal policies

Qualifications

• Experience with Salesforce, HTML, SOAP UI API

• Experience with Adobe Experience Cloud

• Experience with Workfront, ADO, Jira, or any other project management tools

• Strong analytical skills with experience in SQL

• Proven ability to lead projects and manage multiple priorities

• Effective communication and documentation skills 

• Bachelor’s degree or equivalent experience in a related field

• Advanced skills in Excel, Word, and presentation software

• Ability to interpret complex data and recommend actionable solutions


 System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #850-Rockville (ALTA IT)

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.