**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your primary responsibilities include: •Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications. •Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture. •Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards. **Required technical and professional expertise** We are looking for a seasoned Salesforce Consultant with extensive experience in Salesforce Configuration and Customization to join our expanding team. This role requires proficiency in low-code/no-code platforms and an advanced level of spoken English. * Lead complex Salesforce projects involving the configuration and customization of the platform to meet unique client requirements. * Utilize Salesforce low-code/no-code tools such as Process Builder, Flow, Lightning App Builder, and Community Cloud to deliver efficient, scalable solutions. * Collaborate with clients to understand their business needs and translate them into functional Salesforce solutions. **Preferred technical and professional experience** Experience with prompt engineering Experience in retail industry IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.