At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We seek aAt Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We seek a SME- Level 4 , Salesforce Functional (Sales and Service Cloud) who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era.

What will help you succeed:

Fluent English (B2 - Upper Intermediate)

FUNCTIONAL DESIGN / OVERSIGHT

Takes ownership of the requirements definition and the Product Backlog

Leads Detailed Design workshops, playbacks, testing and training sessions

Leads the production of design outputs such as process maps, product backlog and solution design documentation.Takes ownership of the functional components of the Solution Design

Manages junior team members.Takes responsibility for Practice Development within Globant

Able to work across multiple projects simultaneously

COMMUNICATION

Able to communicate clearly and concisely in verbal and written fashion

Explain complex technical concepts to a non-technical audience

Appropriately adapts communication style to suit the audience

Able to constructively challenge the client and justify their own viewpoint

Able to effectively lead difficult conversations with the client and steer towards resolution

PRESENTATION

Leads the design of client facing presentations and delegates ownership of elements of the presentation to team members

Able to present in an organised, coherent fashion and adapt their presentation style to their audience.Able to present in client facing sessions such as Design Authorities, providing clear rationale for design decisions and responding to client challenge.

Able to respond to feedback and tailor messaging

COLLABORATION

Establishes a collaborative environment with the team and client

LEADERSHIP

Is a role model for junior team members and provides mentorship

Defines roles and responsibilities for the team and enables others to take responsibility for tasks and activities.Delegates effectively, quality assuring the configuration completed by the team

KNOWLEDGE

Leads Globant internal initiatives such as enablement sessions, the graduate programme and mentoring

DELIVERY

Takes accountability for the overall solution design and build

Actively plans design, build and test activities, working with the Project Lead to identify and mitigate risk to the project.Confident in Agile delivery

COMMERCIAL

Adheres to administrative compliance (e.g. timesheets)

Leads the identification and scoping/ estimation of additional scope and activities

Supports the Solutions team with the solutioning and estimation of new opportunities and pre-sales discussions with prospective clients

TECHNICAL

Approximately 6+ years of experience

Experienced in leading the requirements definition and solution design for complex and/ or large engagements

Has a strong understanding of the Salesforce platform, the capabilities but also the limitations of configuration

Certs: All certifications for Senior Consultant + Designer certs (e.g. Data Architecture and Management, Sharing and Visibility, Development Lifecycle and Deployment etc.)

This job can be filled in location London (Hybrid)

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively. 

We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. 

Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience, and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here: Globant Experience Guide.