We're a global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. 

We’re looking for a Salesforce Field Service Support Analyst, located anywhere in North America, to support our Salesforce Field Service by managing system configurations, data, and providing internal customer support to ensure the platform meets our organization’s needs.             

Why Aggreko? Here are some of the perks and rewards.

Competitive compensation packageAnnual bonus program tied to company and individual performanceNo premium cost medical plan option available Paid training programsCareer growth opportunitiesSafety-focused culture  

What you’ll do:

Configure, customize, and administer the Salesforce Field Service platformManage data imports/exports, troubleshooting issues, and utilize Salesforce tools such as Process Builder, Flow, and Reports/DashboardsAnalyze and resolve system issues, optimize workflows, create standard work procedures, provide trend analysis, and advise stakeholdersProvide training, documentation, and support to internal usersHandle multiple tasks, prioritize requests, identify, roll out enhancements, and coordinate with stakeholders to support strategic and operational goalsEnsure data quality through cleansing, assist with regression testing, and generate accurate reportsUnderstand field service operations and how Salesforce supports scheduling, dispatching, and mobile workforce management

You’ll have the following skills and experience:

A bachelor’s degree or equivalent years of experience in business administration, Information Systems, Computer Science, or a related field preferred; Salesforce certifications (e.g., Salesforce Administrator, Salesforce CPQ Specialist) are highly advantageousStrong project management, data management, training & support abilitiesAbility to build strong working relationships across teams and excellent written and verbal communication skillsSolid business acumen, problem-solving capabilities, effective time management, organization, and leadership skillsExperience with Continuous Improvement Processes is a plus

Find out more and apply now.

Bring your energy. Grow your career.

#LI-HT1

#LI-Remote

Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.