About the Organization:

The Commonwealth of Massachusetts Executive Office of Economic Development (EOED) is committed to driving economic growth by fostering business development, infrastructure investment, industry advancement, and consumer confidence. EOED operates through nine state agencies and five quasi-public agencies (QPAs) that deliver essential public services under contract. EOED also oversees six consumer protection agencies, collectively known as the Office of Consumer Affairs and Business Regulation (OCABR) which share financial, planning, and technology services.

EOED supports economic growth across Massachusetts through its network of agencies and partnerships, promoting business innovation, infrastructure investment, and consumer protection. The office embraces a culture of equity, inclusion, and collaboration—values that inform all aspects of its work.

The Executive Office of Economic Development is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran, or disability status. We strive to reflect diversity in all facets and levels of our agency. The Executive Office of Economic Development values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

The Executive Office of Economic Development is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens.

About the Role:

We are seeking an experienced Salesforce developer to troubleshoot and enhance a recently launched Salesforce application, ensuring optimized functionality and public service delivery. The ideal candidate brings both technical fluency and a deep understanding of how to map.

Duties and Responsibilities: (these duties are a general summary and not all inclusive):

Design, implement, and optimize Salesforce solutions that align with agency goals, compliance frameworks, and service mandates.Collaborate with program managers and policy leads to convert operational requirements into functional Salesforce capabilities.Ensure platform configurations meet data governance, cybersecurity, and accessibility standards including FedRAMP, FISMA, and Section 508.Integrate Salesforce with legacy systems to streamline workflows and enhance inter-agency collaboration. Provide training and knowledge transfer to government teams, fostering long-term platform sustainability.

Preferred Knowledge, Skills, and Abilities:

Hands-on Salesforce Development: 3–5 years of direct experience in developing and shipping Apex classes, triggers, Lightning Components (Aura/LWC), and Visualforce pages Salesforce Data Model Proficiency: Advanced skills in designing and refactoring complex custom objects, lookups, master-detail relationships, and automation (Flows, Process Builder). Integrations experience: Build/Maintain integrations – API (Rest/Soap) with 3rd parties, OAuth, Mulesoft, etc. Testing/Deployments: Automated tests / BDD; CI/CD - Copado expertise Familiarity with regulatory requirements and public sector IT compliance frameworks Ability to translate programmatic needs into agile technical solutions Salesforce Certified Administrator Salesforce Certified Platform Developer Salesforce CertifiedOmniStudio Developer Salesforce Certified Consultant (Public Sector Solutions, Sales Cloud, or Service Cloud) Project Management Professional (PMP) or Agile certification a plus

The above list represents examples of skills we seek, but applicants do not need to have each of these items.

All applicants should attach a cover letter and resume to their online submission for this position.

About the Organization:

The Commonwealth of Massachusetts Executive Office of Economic Development (EOED) is committed to driving economic growth by fostering business development, infrastructure investment, industry advancement, and consumer confidence. EOED operates through nine state agencies and five quasi-public agencies (QPAs) that deliver essential public services under contract. EOED also oversees six consumer protection agencies, collectively known as the Office of Consumer Affairs and Business Regulation (OCABR) which share financial, planning, and technology services.

EOED supports economic growth across Massachusetts through its network of agencies and partnerships, promoting business innovation, infrastructure investment, and consumer protection. The office embraces a culture of equity, inclusion, and collaboration—values that inform all aspects of its work.

The Executive Office of Economic Development is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran, or disability status. We strive to reflect diversity in all facets and levels of our agency. The Executive Office of Economic Development values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

The Executive Office of Economic Development is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens.

About the Role:

We are seeking an experienced Salesforce developer to troubleshoot and enhance a recently launched Salesforce application, ensuring optimized functionality and public service delivery. The ideal candidate brings both technical fluency and a deep understanding of how to map.

Duties and Responsibilities: (these duties are a general summary and not all inclusive):

Design, implement, and optimize Salesforce solutions that align with agency goals, compliance frameworks, and service mandates.Collaborate with program managers and policy leads to convert operational requirements into functional Salesforce capabilities.Ensure platform configurations meet data governance, cybersecurity, and accessibility standards including FedRAMP, FISMA, and Section 508.Integrate Salesforce with legacy systems to streamline workflows and enhance inter-agency collaboration. Provide training and knowledge transfer to government teams, fostering long-term platform sustainability.

Preferred Knowledge, Skills, and Abilities:

Hands-on Salesforce Development: 3–5 years of direct experience in developing and shipping Apex classes, triggers, Lightning Components (Aura/LWC), and Visualforce pages Salesforce Data Model Proficiency: Advanced skills in designing and refactoring complex custom objects, lookups, master-detail relationships, and automation (Flows, Process Builder). Integrations experience: Build/Maintain integrations – API (Rest/Soap) with 3rd parties, OAuth, Mulesoft, etc. Testing/Deployments: Automated tests / BDD; CI/CD - Copado expertise Familiarity with regulatory requirements and public sector IT compliance frameworks Ability to translate programmatic needs into agile technical solutions Salesforce Certified Administrator Salesforce Certified Platform Developer Salesforce CertifiedOmniStudio Developer Salesforce Certified Consultant (Public Sector Solutions, Sales Cloud, or Service Cloud) Project Management Professional (PMP) or Agile certification a plus

The above list represents examples of skills we seek, but applicants do not need to have each of these items.

All applicants should attach a cover letter and resume to their online submission for this position.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.