Salesforce Developer
Cognizant
**Job Summary**
We are seeking a Sr. Developer with 5 to 9 years of experience to join our team. The ideal candidate will possess expertise in Salesforce Einstein tools and configurations with a strong background in Finance and Accounting. This hybrid role requires a deep understanding of Salesforce technologies to drive impactful solutions in a day shift setting. No travel is required.
**Responsibilities**
+ Develop and implement solutions using Einstein Prediction Builder to enhance predictive analytics capabilities.
+ Utilize Einstein Next Best Action to create personalized recommendations that improve customer engagement.
+ Leverage Einstein Discovery to uncover insights and drive data-driven decision-making processes.
+ Configure and manage SFDC TCRM to optimize customer relationship management strategies.
+ Integrate Service Cloud Einstein to streamline customer service operations and improve response times.
+ Implement Sales Cloud Einstein to boost sales performance through intelligent insights and automation.
+ Manage SFDC Data to ensure data integrity and accuracy across all Salesforce platforms.
+ Perform SFDC Configuration to customize Salesforce applications according to business needs.
+ Collaborate with finance and accounting teams to align Salesforce solutions with domain-specific requirements.
+ Provide technical expertise in Salesforce tools to support cross-functional teams in achieving business objectives.
+ Ensure compliance with industry standards and best practices in all Salesforce implementations.
+ Monitor and troubleshoot Salesforce applications to maintain optimal performance and user satisfaction.
+ Document and maintain technical specifications and project documentation for future reference.
**Qualifications**
+ Possess strong expertise in Einstein Prediction Builder and its application in predictive analytics.
+ Demonstrate proficiency in Einstein Next Best Action for creating tailored customer experiences.
+ Have hands-on experience with Einstein Discovery for data analysis and insight generation.
+ Show capability in configuring and managing SFDC TCRM for effective customer relationship management.
+ Exhibit knowledge in integrating Service Cloud Einstein to enhance customer service operations.
+ Be skilled in implementing Sales Cloud Einstein to drive sales efficiency and effectiveness.
+ Have a solid understanding of SFDC Data management and configuration to ensure data quality.
+ Bring domain expertise in Finance and Accounting to tailor Salesforce solutions to industry needs.
+ Display strong problem-solving skills and the ability to troubleshoot complex Salesforce issues.
+ Communicate effectively with cross-functional teams to deliver high-quality Salesforce solutions.
+ Maintain up-to-date knowledge of Salesforce technologies and industry trends.
+ Be adaptable to a hybrid work model and collaborate effectively in a day shift environment.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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