Company Overview: Req ID: 329946 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Analysts to join our team in Toronto, Ontario (CA-ON), Canada (CA) and REMOTE Job Description: This team provide support to the SCSS team with the Skytree initiative, which is the reimplementation of Salesforce CRM to shift from a B2C model to a B2B model and to more efficiently leverage native Salesforce capabilities and automation. The planned goals include Phase 1 Ensure Sales Ops successfully migrates from legacy pro to the new org, achieving 100% completion and meeting all Key Performance Indicators (KPIs) Phase 2 SBSO (June 2024 - March 2025) Facilitate the migration of SBS users and businesses into the new org Ongoing analysis and maintenance of the Gong application Skillset: "Gong knowledge Salesforce knowledge Data querying [ie Experience with dashboards [ie Tablue, etc] Data analysis Data research and recommendation experience Detail oriented Technical tool experience in large matrix organizations Good communication skills Experience working with product managers, program managers, and stakeholders Advance skills in Excel, Spreadsheets, Vloopups, Pivots and data analysis on spreadsheets Good understanding of Sentiment Analysis, Natural Language Processing and Prompt Engineering. SQL Skills: Should be able to write queries to retrieve data from multiple tables performing joins. Experience on Gong would be a great addition. if possible, Frontline Manager Certification. Strong knowledge and experience with Agile Methodology, User Stories, and JIRA." About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. \#INDIST \#LIIST