Overview Are you a purpose-driven Salesforce Business Analyst, Sr. seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom? TISTA Science and Technology is seeking a Salesforce Business Analyst, Sr. who will work as a liaison between customers and subject matter experts in order to elicit, analyze, communicate, and validate requirements and business processes. Prepares and/or maintains detailed documentation pertaining to programming, systems operations, and requirements. Work closely with technical team to ensure business specifications are reflected by the programmer, data scientist, and end-user documentation. Achieves and maintains subject matter expertise relevant to functional areas. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities + Facilitate meetings and lead discussion for diverse and senior groups of government stakeholders and multiple contractor subject matter experts. Drive efficient conversation to deliver concrete results. + Responsible for creating/updating documents required as part of an agile system development life-cycle including user stories, detailed functional specifications, technical design input, process documents (such as SOP's and guidelines), etc. + Develop functional and non-functional testable business requirements/user stories, support test case reviews to ensure requirements are met. + Support business by becoming a Subject Matter Expert for applications and standards. + Analyze, design, implement and support IT business applications and systems in close collaboration with customers, users and project leads. + Coordinate with the technical development team to ensure complete understanding of functional specifications. + Contribute to small scrum teams supporting multiple development efforts. Leverage customer expertise and team member contributions to juggle multiple priorities on parallel projects Assist with development of education & outreach materials including user guides and other external communications. Qualifications + 5 - 10 yrs relevant experience as a Business Analyst or in equivalent role in software development team (Health record systems or Financial processes knowledge is required) + Experience guiding businesses to improve business processes and efficiency in Salesforce. + Experience in a customer–facing role, including comprehending business needs, solving complex problems, and capturing business requirements to convert them into technical requirements. + Experience with contributing to Scrum teams and working with developers to translate business needs into user stories. + Experience working on Federal programs that are of high priority, visibility, and public-facing (desired but not required). + Experience with Agile delivery programs. + Must be able to work quickly with a high degree of accuracy with cross-functional teams. + Flexibility in working independently and collaboratively as needed. Able to work under minimal supervision or in team environment and exercise an expert level of decision-making capability. + Excellent writing skills and ability to produce polished written products. + Excellent organizational skills: ability to capture notes, action items, recognize next steps from discussions and follow-up with necessary individuals to bring a topic to conclusion. + Demonstrated ability and experience using Microsoft Office Suite including Word, PowerPoint, Excel, Visio, and Access. + Experience using a requirements management tool and ability to manage all aspects of the requirements lifecycle including initial draft elicitation, refinement, approvals, technical story breakdown, change requests and defect tracking. Education + Bachelor's Degree (Engineering or a related scientific/technical discipline) or additional 10 years of relevant experience. + Applicable professional certifications such as Business Analyst, Product Owner, Scrum, SAFe, Agile, etc. Clearance: + The ability to pass a Moderate Background Investigation (MBI). Location: + Remote, USA Pay Range: + The pay for this position ranges from $72,205 to $84,375. + The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. + Also, certain positions are eligible for additional forms of compensation, such as bonuses. + TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/