Job Description Insight Global is looking for a skilled and motivated Salesforce Administrator to join a growing Pharmaceutical Manufacturing company in Atlanta, GA. This individual with be a key member of the Commercial Operations team and will be required to be onsite 5 days a week. In this role, you will be responsible for the day-to-day administration, development, maintenance, and support of their Salesforce system. This person will need to be able to effectively communicated cross-functionally with various teams to strategize and develop solutions to address both Customer Engagement support through CRM interactions and reporting needs for the larger organization. This will be a direct hire role with a salary range of $90-105k. Responsibilities include: Act as organizational Subject Matter Expert regarding CRM system, tooling and process design Manage user accounts, security permissions, and ensure system integrity for CRM Configure and customize system settings to optimize workflows and meet business requirements Troubleshoot technical issues and provide end-user support for CRM system Develop reports and analyze data to address business needs, identify trends and areas for improvement Empower the Customer Engagement team with tools to facilitate processes. Evaluate the business process, identify improvement opportunities, and make recommendations to senior management Participate in system upgrades and migrations, ensuring a smooth transition Stay up-to-date on the latest ERP and CRM functionalities and best practices Maintain system documentation and develop training materials for end-users Develop and manage cross-functional initiatives to enable commercial insights, and ensure alignment between business needs and system capabilities We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2+ years of experience as a Salesfor Administrator Experienced with user management, data analysis, product launch, and development in Salesforce Experienced with Sales Cloud and Service Cloud Experienced with ERP Integrations and management Bachelors Degree required Must be able to effectively communicate with various departments and leadership Experiece working with Netsuite Experience with Pantheon Development/Integrations null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.