Scope of role 

Our Digital Solutions team is looking for a Salesforce Administrator who is passionate about enabling all types of users to get the most out of Salesforce. The right candidate will have a strong blend of planning, communication skills, business acumen and technical knowledge. This role will support multiple Salesforce Clouds (Sales, Marketing, Service, Field Service Management, OMS and others) and resources to successfully meet business needs and requirements. Our Salesforce team is helping lead the next-generation of technology and development for Regal Rexnord. 

Key Responsibilities  

In this individual contributor role, you will be working alongside a diverse, enthusiastic and dynamic team with diverse backgrounds, including the Product Owner, Architect, Developers, Business Analysts, Quality Assurance and fellow Salesforce Administrators.  You will be supporting multiple Salesforce environments. These Salesforce environments will be migrated into an existing environment that contains over 2,400 users. You will be responsible for supporting the team in daily and project operations.  

In this role, you will: 

Work with all business units to identify ways to support and achieve strategy 

Support, build or enhance complex solutions on Salesforce using flows, process builders, workflows, approval process, fields and its relationships, and validation rules 

Monitor and advocate user adoption strategy 

Support UAT testing and user training for current and new users while managing and refreshing Sandbox environments 

Perform bulk data loads using data loader and duplicate data management using de-duplication techniques and implementing duplicate and matching rules and building complex reports 

Manage setup of new and existing users and their permissions using profiles, permission sets and roles, license management and its cost tracking in Salesforce 

Design and develop the system UI based on the business requirements and enhance the system accordingly 

Blend strategic leadership with technical expertise, focusing on Salesforce and other SaaS solutions to enhance collaboration, analytics, and reporting  

Collaborate with a talented technology team, driving innovation and ensuring the organization’s technology landscape supports its ambitious business objectives 

Participate in Agile and Scrum ceremonies as part of daily activities 

Champion continuous platform enhancements to improve performance and user experience 

Collaborate with the business stakeholders to align technology initiatives with organizational goals 

Direct end-user support for troubleshooting, steps to replicate and any other related topics 

Help inform and document new user training guides, SOPs and assist in growing the skill sets across the organization and within the team 

Take a forward-thinking approach to technology, staying ahead of trends and provide modern solutions to our internal development teams 

Participate in continuous education to stay informed on new Salesforce features and functionality and provide recommendations for process improvements 

Qualifications 

Technical Skills Preferred/Required: 

2 or more years of Salesforce administration experience in Lightning for Sales and Service Cloud 

Bachelor’s Degree required 

Salesforce Administrator Certification required 

Advanced Salesforce Administrator certification preferred 

Strong working knowledge of Salesforce platform out-of-the-box functionality, including best practices, security constructs, integration patterns and development options 

Must have strong skills using Windows and Microsoft software products 

Other Skills Required: 

Communication skills 

Must have excellent oral and written communications skills 

Must have exceptional interpersonal skills that involve working with internal and external customers regarding policies, procedures, or programs 

Excellent listening, communication, facilitation and presentation soft skills 

Strong interpersonal, consultative, consensus builder, and issue resolution skills 

Experience working in a team-oriented, collaborative environment - and fostering the culture of technical collaboration 

Ability to present ideas in user-friendly language and to interface on business and technical concepts 

Ability to collaborate with multiple stakeholders to participate in multiple strategic initiatives under time and resource constraints, as well as the ability to deliver in a fast-paced, evolving environment. 

Strategic skills 

Exceptional analytical, conceptual and problem-solving abilities 

Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution 

Preferred but not required 

Other Salesforce certifications  

Basic understanding of Apex, Visualforce, Javascript, Triggers and Soap/Rest APIs. 

Experience with Salesforce integrations using Mulesoft or other Enterprise Service Bus (ESB) 

Salesforce Development knowledge (Apex Coding, Lightning Web Components, Batch Classes, Triggers, Debug Logs, Troubleshooting and Code analysis, etc.) 

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.