Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, professional turf-care equipment, and ground support equipment. Textron Specialized Vehicles markets products under several different brands. Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting preserves.
Responsibilities:
• Develop and maintain custom objects, fields, formulas, validation rules, and flows to automate business processes and improve data integrity.
• Manage user access, profiles, roles, permission sets, and security settings to ensure data privacy and compliance with company policies.
• Manage configuration, customization, and integration of Salesforce Sales Cloud, Salesforce Field Service, and Salesforce Service Cloud to meet the evolving needs of our organization.
• Work with cross-functional teams to integrate Salesforce with other systems and third-party applications using APIs, middleware, and other integration tools such as Mulesoft.
• Create and maintain technical documentation to include process diagrams.
• Stay updated on new Salesforce features and releases, assess their impact on existing configurations, and recommend enhancements.
• Adhere to all IT audit and change control processes including but not limited to managing unit tests, integration testing, and user acceptance testing.
Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, professional turf-care equipment, and ground support equipment. Textron Specialized Vehicles markets products under several different brands. Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting preserves.
Responsibilities:
• Develop and maintain custom objects, fields, formulas, validation rules, and flows to automate business processes and improve data integrity.
• Manage user access, profiles, roles, permission sets, and security settings to ensure data privacy and compliance with company policies.
• Manage configuration, customization, and integration of Salesforce Sales Cloud, Salesforce Field Service, and Salesforce Service Cloud to meet the evolving needs of our organization.
• Work with cross-functional teams to integrate Salesforce with other systems and third-party applications using APIs, middleware, and other integration tools such as Mulesoft.
• Create and maintain technical documentation to include process diagrams.
• Stay updated on new Salesforce features and releases, assess their impact on existing configurations, and recommend enhancements.
• Adhere to all IT audit and change control processes including but not limited to managing unit tests, integration testing, and user acceptance testing.
Education: Bachelor’s degree in computer science, information systems, business or related field required.
Years of Experience: 6 or more years working as a Salesforce Administrator with focus in Salesforce Field Service, Salesforce Sales Cloud and Salesforce Service Cloud.
Software Knowledge: Proficiency in Salesforce configuration, customization, and administration, including but not limited to custom objects, flows, validation rules, and security settings; preferred experience with Contract Lifecycle Management and Field Service
Additional Requirements:
Salesforce Certifications: Certified Administrator and Advanced Administrator required; certification in at least 2 of the following: Service Cloud Consultant, Field Service Consultant, CPQ Specialist, Sales Cloud Consultant, or Experience Cloud Consultant. Certifications must
be maintained.