The Sales Tools Specialist plays a critical role in enhancing revenue performance and driving sales force effectiveness by delivering impactful training and support aligned with the evolving needs of Sales and Sales Leadership. This position focuses on equipping new hires and existing team members with the knowledge, confidence, and technical capabilities to effectively leverage key sales tools, including Salesforce (GCRM), Gong and other core platforms.

In this role, the incumbent serves as both a strategic training partner and a technical expert—bridging the gap between business processes and system functionality. Through a deep understanding of sales workflows, tool integration, and user behavior, the Sales Tools Trainer ensures the organization maximizes ROI from its selling tools while promoting operational excellence.

Accountabilities:

Support all Sales CRM platforms by serving as a CRM power user/expert.Acquire and enhance the understanding of GCRM, Salesforce, CPQ, Gong, Adobe Sign, and SalesPro and other vital selling tools and their related cadence and best practices.Lead the review and training of all sales tools for NAUK New Hires.Enable Sales and Sales Management to track key metrics and performance. Drive adoption of the sales tools by effectively communicating best practices and training material and demonstrating practical application.  Enable Sales to efficiently and effectively execute the segment selling motion by ensuring the tools readily incorporate all the relevant and necessary data from a wide variety of sources and systems. Professionally maintain relationships with Sales Reps, Regional Sales Managers and VPs to facilitate mid-course corrections as well as continuous improvement to the New Hire Program and any ongoing training.Consistently reviews and ensure that training documentation is up-to-dateAdminister tools access and maintenance as neededPerform thorough testing for significant enhancement releasesAssist with change management efforts related to Business Unit migrations to the global instance of SalesforceOther duties as assigned

Bachelor's Degree holderAvailable to work night shifts (predominantly) and follow US holidays3-5 years’ experience preferably in sales, CRM and training or related fieldsProven ability to effectively deliver and develop a defined training curriculumExcellent PC and software skills including Microsoft tools and Collaboration tools such as and/or Sharepoint, Teams, OneDriveExperience working with CRM systemsIdeal candidate is highly motivated, takes initiative, possesses good business acumen and has excellent written & verbal communication skillsAbility to manage his/her time and work with minimal supervisionStrong interpersonal and teamwork skillsProficient project management skills with the ability to lead multiple projects simultaneously and prioritize accordinglySalesforce certification is a plus

Qualifications:

Bachelor's Degree holderAvailable to work night shifts (predominantly) and follow US holidays3-5 years’ experience preferably in sales, CRM and training or related fieldsProven ability to effectively deliver and develop a defined training curriculumExcellent PC and software skills including Microsoft tools and Collaboration tools such as and/or Sharepoint, Teams, OneDriveExperience working with CRM systemsIdeal candidate is highly motivated, takes initiative, possesses good business acumen and has excellent written & verbal communication skillsAbility to manage his/her time and work with minimal supervisionStrong interpersonal and teamwork skillsProficient project management skills with the ability to lead multiple projects simultaneously and prioritize accordinglySalesforce certification is a plus

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.