Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

As a Sales Tools and Process Specialist, you will be the bridge between our sales teams and the technology that powers their success. You’ll partner with the APAC, EMEAI and AFO Sales organizations to develop, deploy, and support CRM-related business processes and tools that drive our business objectives. You’ll also have the opportunity to participate in global initiatives involving CRM (SAP CRM + SalesForce) and other sales tools.

Key Responsibilities Include:

Develop and optimize sales business processes for effective use of CRM and sales tools.Collaborate with sales management and analytics teams to drive continuous improvement and provide accurate, timely reporting.Manage CRM maintenance, including territory setup, user support, and training.Participate in global projects and partner with IT to ensure CRM process consistency across regions.

Qualifications

Bachelor’s degree with at least 5 years of relevant experience.Demonstrated experience using sales tools (SAP CRM, SalesForce, SAP ECC, Quart, quoting tools); knowledge of CPQ and Business Intelligence tools is an advantage.Strong analytical and problem-solving skills, including proficiency in Excel or Access for custom analytics.Excellent communication and collaboration skills across all organizational levels; fluent in English, with proficiency in any other European language considered a plus.

On a personal level, you possess great problem solving / analytical skills, and you are eager to learn about new software technology, instruments, applications, and consumables. You have communication/ interpersonal skills to interact at various levels, and you strive to provide excellent customer support. You enjoy both working within a team and autonomously.

We offer:

Agilent offers core global benefits to all staff - but in addition to these, the business offers, Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, Holiday, and Company activities (these may vary from country to country)An opportunity for you to grow within a world-class company to develop your skills.An independent job among good colleagues, in a growth orientated conglomerate. You will become part of a caring and fast paced environment, built on integrity, information, and trust.Be part of a company where we value quality in the solutions we deliver to our customers, with our employees and in relation to the processes we work with.A dedication to work/life balance.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required: No

Shift: Day

Duration: No End Date

Job Function: Administration