Location:
Salem, NH (NEA) - Filling industrialBillerica, MA - Filling industrialHow will you CONTRIBUTE and GROW?At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.Airgas is Hiring for a Sales Support Specialist in Salem, NH or Billerica, MA!
We are looking for you!
Recruiter: Gaby Bogenschutz / gaby.bogenschutz@airliquide.com/ 920-472-3495
The Sales Support Specialist will support the sales representatives within Central New England and will act as the pricing execution expert for the local areas, manage pricing through system requests, monitor price overrides, and implement price increases. Other duties include resolution of customer disputes, assisting sales representatives by providing sales and margin analysis reports, and various other reports as needed.
Maintains a high level of internal customer service by assisting sales teams with contract management, equipment sales agreements, price management, and other tasks as assigned.
Produces sales and margin analysis, as well as usage reports to Account Managers on an adhoc basis, utilizing data available in BW (Business Warehouse), PowerBI, and in SAP.
Initiates all special pricing from sales representatives.
Provides comprehensive PSA management and contract review, submits sales deal pricing in PROS (Smart Price Management), and works with Account Managers and District Managers to manage effective price increases.
Prepares business review and performance service reports for account managers to use in sales strategies.
Manages dispute workbench for designated area, resolving customer issues with pricing.
Creates new sold to accounts, and validates account accuracy setup for area.
Coordinates efforts with the e-business team to setup customers on Airgas.com.
Takes initiative to review account pricing and identify areas where efficiency is needed.
Submits and updates all contract pricing for designated districts.
Supports sales team with all PPRs (Periodic Price Reviews) for the designated districts.
The above job functions are illustrative of the duties and responsibilities associated with this position and are not intended to be all inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.
________________________Are you a MATCH?Required Qualifications:
High school diploma or equivalent required; some college coursework preferred.
Excellent customer service & communication skills.
Proficiency in Google applications (Google Sheets, Google Docs, Google Slides, etc.).
Ability to work independently, and as part of a team, and under some pressure to meet deadlines.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
Detail oriented with strong time management skills.
Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which are applicable to this position’s responsibilities.
Preferred Qualifications:
Two years in a customer service and/or sales related role required.
Prior experience with SAP preferred.
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Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program.
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Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.
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Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
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