Role Summary
The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will use data as a strategic asset to provide decision support, accurate planning of sales quota forecasting, and sales productivity reporting and efficiency analysis.

Your role

Preparing price quotes for pump spare parts and ensuring their timely dispatch

Checking business terms and conditions and documentation in SAP and ensuring compliance with legal requirements

Verifying customer orders and ensuring their fulfillment

Acting as the main contact for customers and the sales team in the area of pump spare parts

Demonstrate a fundamental understanding of pump applications and types, a clear understanding of parts, programs, and processes to best drive solutions

Sales support, recommending complementary products, and participating in meetings with customers

Create/maintain customer contract process standardizations in alignment with global processes.

Your profile

BS or BA Degree in relevant field

0-2 years relevant experience Industry experience related to pumps/rotating equipment

Fluent knowledge of English and German is a must

Experience with customer relationship management in the power generation and utility industries

Experience in Sales Force

Experience in pricing, contract review and ERP administration (SAP)

What we offer you

Friendly multicultural environment and team events

Life, accident and health insurance

Cafeteria Package

Career development and training opportunity

Opportunity for hybrid work

If this sounds like you and you are interested in a growth mindset role with a global leader in the fluid control industry, then click APPLY with your English CV and one of our Talent Acquisition team with get in touch with you soon.