Job Summary

The H&B division of International Flavors & Fragrances is looking for a dynamic individual to join our Sales Support Team. The successful candidate will work in a team of sales service professionals providing critical information on our many products to our large customer base.

NATURE OF WORK

Responsible for providing sales support for assigned Sales Directors, Account Managers, Regional and Global Account Managers. Sphere of activity encompasses working with our sales organization and customers to coordinate, communicate and distribute critical data to both internal and external customers.

QUALIFICATIONS

Self-motivated individual with a customer centric mindsetMinimum of 2 years of experience in the food industryUp-to-date knowledge of the IFF product line portfolio preferredProficient in MS Word, Excel, PowerPoint and Salesforce.comExcellent communication, interpersonal and organizational skills

ESSENTIAL DUTIES AND RESPONSIBILITIES

Coordinate the collection of document requests, both standardized and customized·Independently takes care of Customer and Sales Account Managers requests for information on products and literature, such as Product Descriptions, Material Safety Data Sheets, Kosher Certificates, and Questionnaires as requested.Insure accurate and timely communication with internal and external customers.Accurate and timely completion and reporting of work and resultsWork closely with Account Managers and customers to meet the timelines for the delivery of the customer requestsResponsible for being a back-up in the absence of other Sales Support Reps on the teamDevelop strong relationships internally and externally. Maintain conscientious and positive inter-departmental communicationsManage requests through SFDC and through third party sites (e.g., TraceGains)Maintain a resilient can-do mentality and drive actions to deliver on customer expectationsArrange for Samples to be sent to customers when requested by account managers

This position reports to the Sales Support Supervisor and Sales Coordinator Manager. Preferred locations are New Century, St Louis, or South Brunswick,

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Salary Ranges:

$76800- $96000