Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements
About Lenovo:
Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all!
Who You’ll Work With:
At Lenovo, we manufacture one of the world’s widest portfolios of connected products, including PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones and workstations as well as augmented and virtual reality (Mirage, ThinkReality) and smart home/office solutions, software and services. Lenovo’s data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society.
The Inside Sales Support Manager will manage a local team of Sales Support Representatives that are responsible for the sales operations of our US inside Sales Team based in Morrisville, North Carolina. The candidate will lead and manage the day-to-day activities for the Inside Sales Support Team as well as assisting with all post-sales related tasks and a variety of pre-sales related tasks to ensure the team provides the expected value add to the sales teams.
The Manager will also be responsible for:
Motivating the team to exceed all business objectivesHelp the team understand when and how to balance the needs of the business with the needs of the customer to achieve the best outcome for all parties involvedMonitor performance in all areas accordingly and deliver feedback to reps and management teamProvide ongoing coaching and personal development guidanceWork cross-functionally, act as a liaison between the operations team, credit, AR, supply team, etc. if any issues ariseEscalate any issues that require urgent attentionAct as a funnel of communication from the sales support team to the management teamPerform ongoing process engineering and re-engineering to increase team efficiencies**Please submit resumes in English to be considered.**
Minimum Requirements:
BS or BA degree or equivalent professional work experience2+ years previous sales team/sales support team leadership and/or management requiredFluency in English is a mustPreferred Qualifications:
PC Industry/IT Hardware sales/sales support preferredExcellent communication, collaboration skills, and ability to influence othersAbility to adapt to change quickly and easilyCoaching and mentoring skills are highly desiredKnowledge and expertise in Lenovo process a must.Time management, prioritization, workload balancingWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Additional Locations: * Argentina - Capital Federal - CABA * Argentina * Argentina - Capital Federal * Argentina - Capital Federal - CABA