Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. The role We strive to cultivate a culture and workplace that empowers our employees to be authentic, best versions of themselves. This is the basis of our diversity, equity, inclusion, and belonging initiatives. We are thrilled to announce an opportunity to join our team as: Junior Sales Support - Order Entry SoftwareOne Scope: Full-time |Hybrid|Location: Mexico City The Sales Support collaborates closely with SoftwareOne's Local Sales Teams. This involvement encompasses the entire process lifecycle, including tasks such as running customer data, handling price inquiries, leading all aspects of renewals, and ensuring the flawless processing of orders. The Sales Support role significantly enhances customer relationships and optimizes operational efficiency throughout these processes. What does a day-to-day look like in this role. Ensure order processing until the Purchase Order is released. Interaction and efficient communication between sales, order requestors, finance, and procurement in case of needed information to release the order. Ticket Management. Maintain high levels of quality throughout the process. Research all relevant information required to complete tasks. What we need to see from you Bachelor’s Degree or equivalent experience in Business Administration, International Affairs or related fields 0 -1 years’ experience Customer service experience. Excellent Excel Skills, PC proficiency, knowledge of MS Office, and Adobe Acrobat. Desired Qualifications 0-1 years’ experience in the software industry. Advanced English. Knowledge of ERP Systems functionalities. Knowledge of Independent Software Vendor/Software Publisher or manufactures (Licensing). Soft Skills Efficient communication, organization, and time management skills. Solid problem-solving, consultative, and research skills. Ability to evaluate information with attention to detail. Ability to work in a fast-paced team environment. Reliable and desirable work ethic. What we offer: Creative culture with lived what we value for an appreciative and encouraging work environment. Employee recognition programs. A variety of training and development opportunities. Work-life balance. Referral bonus program. Multicultural interaction. Contribution to society through employee initiatives. Corporate events. The newest technologies for our clients and colleagues. And much more! Are you interested? Apply now, and we will get in touch very soon! Disclaimer /Please note the following: At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Job Function Software & Cloud