As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance:

The Q2 Sales & Success Center of Excellence is seeking a Sales Support Analyst who will provide technical and administrative assistance to Sales and Customer Success teams in support of revenue growth and retention.  Reporting to the Manager, Sales Operations, the Sales Support Analyst will deliver on key customer and prospect initiatives through data analysis, sales systems enablement, and project management.  If you love to solve complex business problems using tools and data, this is the role for you!

A Typical Day:

Plan and execute improvement projects aligned to complex, matrixed sales organization needsManage systems used by the sales team including content management, prospect or sales portal, customer success management, conversational intelligence, lead generation and othersCommunicate with and enable sales teams on key feature functionality within our sales systemsDrive full feature utilization and adoption across owned sales systemsManage strategic vendor relationships for the sales team including quarterly check in meetings, review of upcoming product roadmaps, project manage delivery of strategic roadmap items within Q2, etc.Interpret operations and sales data and provide dashboards and presentations to leadershipOversee Salesforce and other system data integrityEnsure consistency in workflows and processesProvide technical and administrative support to SalesWork closely with Sales organization to understand needs and opportunitiesCommunicate and manage change with global matrixed Sales teamsDesign and implement process improvement projects for efficiency and scaleWork cross-functionally with IT and other teams across the enterprise to facilitate open dialogue around business needs and expectations

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

Bachelor’s degree 2+ years of experience managing Salesforce, Gong, Seismic and other sales and customer success management technologies and tools Knowledge of banking practices and software sales is preferredExperience managing projects and implementing change in a sales organizationExperience building custom reports and dashboards in Salesforce as well as analyzing data and building charts in ExcelAbility to simplify and summarize complex concepts Superior communication and interpersonal skillsAbility to multi-task and prioritize initiativesStrong problem-solving skillsAttention to detail, a commitment to quality, results-driven and customer focusedStrong command of PowerPoint, Word, and Microsoft collaboration tools

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

Hybrid Work Opportunities

Flexible Time Off 

Career Development & Mentoring Programs 

Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents 

Community Volunteering & Company Philanthropy Programs 

Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements