Accountabilities:

The primary purpose of this position is to consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products, and providing professional communication with internal and external customers.Assist with the processing of orders from initial review to invoicing.  This includes, but is not limited to, basic order functions including order review, account creation, order processing and account maintenance in accordance with established business rules.Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationships among different teams.Provide invoice copies, contracts, orders, and other customer information from the Fulfillment systems to Sales and/or customer upon request.Ability to manage complex customer operational and billing issues.

Qualifications: 

Bachelor's degree holder preferably or Completed at least 2 years level in college (no back subjects/incomplete units)Background in Fulfillment, Order Processing, Billing Experience is preferred but not requiredGood oral and written communication skillsProficient in MS Excel (basic to intermediate) and MS Office programsHigh level of attention to detailsStrong organizational and time management skillsCritical and analytical thinkerAbility to work under pressureGood team player

Additional for internal applicants:

Must be in current role for 1 year

Must not have received any Disciplinary Action within the past 12 months

Must not have any Attendance and Punctuality issues in the past 12 month

Must have a Successful or above rating in the last Enabling Performance cycle  

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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