Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
Since 1983, Thales has been present in the Republic of Korea and have been supporting the country’s ambitions and local industry in the defence, civil aviation, and digital identity and space sectors. Headquartered in Seoul, Thales engages in providing solutions that help customers make critical decisions for domains such as air traffic management, in-flight entertainment, space and digital security. With a strategy of strong collaboration with key industrial players, Thales is helping to build local expertise in Korea by engaging in transfer of knowledge, technology and production.Position Summary
The Sales Support role will provide comprehensive administrative and operational support to the MCS Korea Sales team. This position will be responsible for managing contracts and purchase orders, coordinating payments with local partners, supporting tenders and proposals, and ensuring smooth operations for customer and internal engagements. The role requires strong organizational skills, attention to detail, and the ability to work cross-functionally in a fast-paced, international environment.
Key Responsibilities
Contract & Documentation Management
Validate and process POs, NDAs, and contracts, ensuring proper internal approvals.
Manage documentation flow, including creation of CRF files and coordination with Legal.
File and archive signed copies; coordinate courier/DHL dispatch to HQ and external stakeholders.
Payment & Vendor Coordination
Manage periodic certification and service payments for partners (e.g., Tmoney, Biosmart, EZL).
Coordinate with Finance for PR requests, invoice processing, and WHT certificate handling.
Register and maintain vendor accounts (e.g., translation agencies, KTC) and oversee payment execution.
Logistics & Operations Support
Handle DHL/FedEx/UPS import & export shipments, customs/VAT documentation, and approvals.
Manage courier and delivery requests for both domestic and international needs.
Support sales events, marketing activities, and customer meetings (venue booking, materials, interpretation, etc.).
Customer & Visitor Support
Arrange travel and logistics for internal visitors and foreign delegations (visa, K-ETA, accommodation, transport, meals).
Support sales team travel arrangements and event participation (MWC, Sales Kick-off, etc.).
Sales Data & Reporting
Collect and report churn/subscriber market data (weekly/monthly).
Summarize and translate major telecom industry news for weekly reports.
Provide CRM (T360) update support and basic IT helpdesk ticketing via KISS system.
General Administrative Support
Prepare tender and proposal documents, including translation and formatting.
Support audit, compliance, and survey requests (e.g., PULSE survey, customer data protection checks).
Assist with customer-facing materials and presentations.
Coordinate with local and HQ functions for ad hoc information requests and approvals.
Requirements
Bachelor’s degree or equivalent experience.
More than 3 years of experience in IT/telecom or multinational environments preferred.
Strong communication skills in both Korean and English (written & spoken).
High level of organizational skills and attention to detail.
Customer- and business-oriented mindset.
Proficiency in MS Office tools (Word, Excel, PowerPoint).
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At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.