Monitoring the market situation, competitor activities, customer requirements and trends to maintain and increase market share in the best possible way over the long term.Suggest project prioritizations and participate in cross-functional workshops and meetings.Informing about customer requirements (general customer potential, product requirements) as well as exploiting the full customer potential and participating in the definition of departmental objectivesIdentify, compile and analyze customer requirements based on the hierarchical level; build and maintain personal contact with the customer; define the contact matrix (purchasing, development, quality and other areas) and integrate the participating internal organization; achieve all aspects of customer satisfaction; forward all customer inquiries and feedback within the organization; define and monitor the action plan and report progress to the customerSupporting (global) customers and (global) Hella companies as well as strategically important locations in order to obtain production contracts; advising customers, involving Hella specialist departments if necessary and preparing and presenting presentations as well as advising on technical and commercial issuesCoordinate, prepare and track visits by internal or external customers, including all related work; participate in trade shows and exhibitions; and assist internal departments in their preparation.Usually carry out acquisition activities in accordance with agreed strategies and prepare and conduct presentations.Create quotesDesigning prices and conducting annual price negotiations with the customer, if necessary, in consultation with the superiorPreparing and conducting negotiations, e.g. acquisitions with a high degree of internationality, change management, cost life cycles, reimbursements, framework agreementsReview all customer contract documents against Hella's internal requirements and carry out the necessary internal coordination (legal, quality, program management, etc.).Participating in development projects for the respective customer to be supported; initiating/stopping internal developments in consultation with responsible persons; processing tasks from internal or external customers and forwarding these tasks to internal or external customers; initiating product- specific rationalization and value-added measures in consultation with the program management; processing change orders placed by Hella or customers after a project phase.Escalation (internal and external) of problems if the promised objectives cannot be achievedControlling a department project, a sales project (national, regional, global) or an important financial KPI (GEFit, Over dues, DSO, SEK, QS, etc.)