Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Manager

Job Description & Summary

The HR Managed Services (MS) Sales and Solutioning Manager plays a critical role in supporting the go to market strategy, pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar focused on HR. The role bridges pre-sales activities, solution design, proposal development, and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.

Job Summary :

The HR Managed Services (MS) Sales and Solutioning Manager plays a critical role in supporting the go to market strategy, pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar focused on HR. The role bridges pre-sales activities, solution design, proposal development, and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.

Roles and Responsibilities: 

Solution Design & Development 

Assist in shaping and tailoring managed services solutions that address client requirements  

Develop functional and technical solution components, including workflow, process automations, SLAs, governance structures, and org models 

Support development of pricing models aligned to profitability targets and delivery capabilities. 

Proposal and Bid Management 

Contribute to bid strategy and develop solution content for proposals e.g. value proposition, approach, staffing models, SLAs etc. 

Coordinate with internal teams to ensure alignment with delivery, risk, and pricing stakeholders 

Sales Enablement & Client Engagement 

Participate in client discovery sessions to gather requirements and present solutions 

Develop marketing collateral and thought leadership to support sales discussions 

Build reusable solution components and contribute to the MS solution knowledge base 

Market & Competitive Intelligence 

Conduct market research and competitor benchmarking to inform solution differentiation. 

Maintain knowledge of industry trends, emerging technologies, and best practices in managed services. 

Operational & Delivery Alignment 

Liaise with delivery teams to validate feasibility, cost, and resource implications of proposed solutions 

Assist in the transition from sales to delivery, including handover documentation and stakeholder alignment 

Expected Skills: 

Strong analytical and problem-solving skills; ability to assess and structure complex solutions 

Excellent PowerPoint skills, with ability to storyboard and develop executive-ready slides 

Excellent Excel skills and ability to independently model complex solutions 

Effective communicator with strong writing and presentation skills 

Ability to manage multiple priorities under tight deadlines and in a fast-paced environment 

Experience in HR managed services, shared services or global business process outsourcing 

Strong understanding of the hire-to-retire lifecycle 

Understanding of HR automation and AI technologies used to support operational excellence 

Experience developing proposals for HR managed services solutions 

Understanding of HR managed services solutions & pricing structures a plus (FTE-based, output-based, consumption-based).

Expected Competencies: 

Can-do attitude and willingness to learn and develop 

Ability to be agile and thrive in a high pressure environment .

Required Language Skills:

Proficient in written and spoken English and Arabic .

Minimum Education and Specific Qualification: 

Bachelor’s degree in Business, HR, Engineering, Technology, or related field 

Minimum years experience required

7–10 years of experience in an international managed services, shared services or global business outsourcing organization or Big 4 firm performing a HR managed services delivery or solutioning role 

Additional application instructions

NA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 29 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date