Ferrous Processing and Trading (FPT) is one of North America’s premier processors, buyers, sellers and recyclers of scrap metals of all kinds and is a key supplier to the metals industry of North America. FPT is a wholly-owned business of Cleveland- Cliffs has an immediate opportunity for a Sales Representative at one of our Detroit, MI locations. The Sales Representative is responsible for selling flat-rolled metal products to industrial establishments by performing the following duties. Summary of Responsibilities + Makes outbound lead follow-up calls to potential and existing customers by telephone, e-mail and in-person to qualify leads and sell products and services. + Handles inbound sales lead calls to convert calls into sales. + Overcomes technical and business objections of prospective customers. + Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained. + Estimates date of delivery to the customer, based on knowledge of own firm's production and delivery schedules. + Builds and maintains customers’ relationships. + Prepares reports of business transactions. + Enters new customer data and other sales data for current customers into a computer database. + Investigates and resolves customer problems with deliveries. + Travels to and attends trade shows. Minimum Qualifications: + High School Diploma/GED. + Previous supervisor experience + Proficient in MS Office programs (Excel, Outlook, Word) + Excellent customer oral and written communication skills + Problem-solving, analytical, critical thinking, and decision-making + Collaborative; builds and works with teams + Ability to coach and mentor + Pre-Employment background, physical, and hair drug screen required + Ferrous Processing and Trading is a subsidiary of Cleveland-Cliffs Inc., the largest flat-rolled steel company and the largest iron ore pellet producer in North America . Cleveland-Cliffs is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing . We offer an excellent total compensation package including competitive pay , health insurance, retirement plan, education assistance , paid time off , and more!