Job Summary:

Location: Warsaw, UK (hybrid + travel)

Division: Ticketmaster Poland

Line Manager:  Managing Director, Poland

Contract Terms: Permanent, Full-Time

THE JOB

In the role as Sales Representative - PL you will report to the Managing Director - Poland and to the Senior Director Sales Central Europe. This is an important role within Ticketmaster and you are expected to be an ambitious, results driven, responsible for driving top-line growth in client acquisition, retail ticket sales and new revenues for the market.

In this role you are expected to take responsibility for retaining and growing the client base. Generating leads through independent research and discovery. It’s an exciting opportunity to take the next step in your career by dealing with a wide variety of clients from every genre of the events industry, including music, arts and sports.

Your natural outgoing personality will need to shine through at all times, and you should have a proven new business sales track record backed up by achievements against targets.

You are expected to:

Make an active contribution to the sales strategyTo develop and maintain each client’s business needs whilst identifying potential new business opportunities or improved efficiencies through the application of new technologies or operational practicesTo satisfy, retain and develop new client relationships by ensuring good levels of communication with venues and promoters whilst providing system support and query resolutionEnsuring a good contribution in the local weekly Sales Meeting and in the Monthly Sales MeetingsEnsuring a good contribution in the central Sales MeetingsNever pass on information about events and clients that have been left in confidence

WHAT YOU WILL BE DOING

Build new client relationships & leads through meetings, regular phone calls and additional non-business event meetingsCreate customised sales and marketing materials to suit varied potential audiencesDemonstrate product knowledge to allow for effective presentation of company technology and services to both clients and colleaguesResponsibility for negotiating new agreementsContinuous business dialogue with the clients regarding increasing Ticketmaster's ticket volume, the client's total ticket sales and sales of new services and products developing within the ticket system solution (Microflex) or within the e-commerce partContinuously and in consultation with the Managing Director, PL, and Senior Director Sales Central Europe work actively with exploration and mapping of Ticketmaster's total client potentialTo continuously update client information and activities in Salesforce

WHAT YOU NEED TO KNOW (or TECHNICAL REQUIREMENTS)

Proven demonstrable experience in sales in the ticketing industry or a similar field (ideally with established relationships with promoters, event organisers and venue owners)Understanding of the Ticketmaster & Universe product range (desirable but not essential)Experience working in a fast-paced environmentExcellent communication and interpersonal skillsMultitasker who is proactive, logical and can handle several projects at onceStrong written and verbal communication skills and must be fluent in the local language with strong English skills.

YOU (BEHAVIOURAL REQUIREMENTS)

The following attributes determine how the role will be carried out and are required to be a success:

Self-motivatedAdaptabilityAbility to inspire confidence; quickly develop and maintain good working relationships with co-workers and clients.Results and Delivery FocusedHighly professional approach.Strong Business acumen.Ability to use self-initiativeA pro-active nature to include a flexible approach to hours of work.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

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