Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs. As a Product Solutions Manager in the Product Solution Specialist (PSS) team , you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. You will play a crucial role coordinating with coverage teams, including the banker and treasury management officer. In addition you will be prospecting clients, preparing client presentations, and facilitating onboarding documentation for some of our largest and most prestigious customers. **Job responsibilities** + Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives + Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends + Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials + Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap + Interface and partner with JP Morgan Bankers and Treasury Management Officers to stay connected on prospect relationships across our lines of business. + Develop strategic relationships with operational and executive staff within assigned prospect accounts to ensure effective coverage. + Lead Business Development activities to achieve the annual revenue plan, including preparing Strategic Business Reviews and creating and preparing client presentations. + Manage client onboarding including preparing, delivering, and processing onboarding project plans, customer terms and conditions, order forms, and additional contract items. + Ensure good Salesforce hygiene related to customer account information and sales opportunities and pipeline. Demonstrate a thorough understanding of InstaMed solutions, products, and processes. Document all activities in Salesforce relevant to the position, in an accurate and in a timely manner. + Conduct market research and analysis to identify trends and opportunities that can enhance product offerings and customer satisfaction. + Develop and maintain a comprehensive understanding of competitor products and market positioning to inform strategic decision-making. **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products + Extensive experience working in a sales cycle and engaging with clients on a regular basis + Experience modifying preconfigured solutions to meet complex problems + Demonstrated prior experience working in a highly matrixed and complex organization + 5+ years of professional work experience in a business development role. + Display excellent people skills and ability to build relationships with team members and cross-functional departments. + Demonstrates sound judgment in setting expectations and managing sensitive situations. + Ability to influence without direct authority. + Displays strong analytical and problem-solving skills. + Exhibits ability to be detail-oriented and comfortable with researching and following written instructions to ensure necessary operational tasks associated with this role are completed timely and accurately. + Proficiency in Salesforce Lightning. **Preferred qualifications, capabilities, and skills** + **Bachelor's Degree or higher.** + **Experience in healthcare technology** + **Experience in merchant services** + **Familiarity with Epic EHR** JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans