[[title]] - [[cust3]] - [[filter4]], [[filter1]] **Sulzer offers you a wealth of opportunities to drive your career into the direction that you want, depending on your skills and interests. We invite you to apply if you are ready to take the next step.** Join our **Sulzer** team within the Flow Business Unit as **Sales Order Management Coordinator** to help us take Flow operation to the next level. **Job Scope** + To process order with accuracy and ensure customer’s requirement is fulfilled. + Ensure only clean orders + Ensure Sales/Service Costing Sheet meets approval matrix **Your main tasks and responsibilities:** 1. **ORDER PROCESS (New Order, Warranty, Credit Note)** + Received and check order to ensure order clean + Calculation of CC 2% from SOM Manager and enter order into system + Issue Advance Payment Notice for cash terms & down payment from customer (non IWK) + Follow up payment (Cash / Down Payment / PDC) before delivery 1. **INDENT- MU & LOCAL SUPPLIERS** + Raise PO to MU and local suppliers for non-optimum stock items + Update MU Indent status from time to time at excel form + Arrange cargo pick up from Luxembourg (Courier/Air Freight) + Receive DO from warehouse will check against PO and update + Correspondence/follow up supplier document - invoice & DO + Entering goods received from MU and local suppliers into system + Photostatting and compile supplier invoice for Account department + PO filling after goods received (GRN) + Issue De-kitting Work order and enter serial number in system (occassionally) 1. **DELIVERY & INVOICING** + Issue internal DO to warehouse for job repair before delivery + Follow up with Service Technician-Order involve site work (installation/dismantle) + Communication with storekeeper for order delivery & spare parts deliver to sub-contractor via courier service + Issue Delivery order + Follow up chop & sign document + Issue Invoice and Close Invoice 1. **NEW TASK** + Support ROA and Malaysia New Sales Order + Check order and enter into system + Raise PO to MU and send OC to distributer + Prepare Shipping Invoice, Packing List, Certificate of Warranty, Certificate of Origin, Copy of BL and Shipping instruction + Obtain freight quotation for Sea, Air Freight and Courier for each shipment + Correspondence /follow up with forwarder (booking confirmation, Seaway bill or Airway bill and vessel or flight detail) + Issue invoice and close invoice. **To succeed in this role, you will need:** 1. **Knowledge and experience** + Minimum 2 years hands-on experience in liaising with Manufacturing Units/Warehouse and Internal/External Customers. + Customer-oriented through assuring quality on-time receiving and delivery, import/export documentation, invoicing; preparing weekly/monthly reports and other administrative duties. + Good verbal & written communication skills (minimum English, Chinese & Malay). + Working experience with I-Scala an added advantage but not a pre-requisite as training will be provided. 1. **Desirable personal attributes** + Self-motive and independent team member who displays good team spirits. + Organized, with strong follow up skills + Energetic & positive attitude. **This role is available in Subang, Malaysia** **International applicants with valid Visa or Work Permit are welcome to apply.** **Have a question about the role?** **Reach out to yoheswary.t@sulzer.com** **We are looking forward to hearing from you!** At Sulzer, you are empowered to deliver superior results. As a pioneer in industry, we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter, and more sustainable. We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom, and the United States. Come and join our story!