Sales Order Administrator Lead H/M Company : Safran Cabin Job field : Sales & Marketing Location : Tijuana , Baja California , Mexico Contract type : Permanent Contract duration : Full-time Required degree : Bachelor's Degree Required experience : More than 8 years Professional status : Administrative staff Spoken language(s) : English Bilingual \# 2024-149063 Apply with one click Any questions ? **Job Description** The Sales Order Administrator is responsible for processing internal and external customer purchase orders. The Sales Order Administrator coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the Customer. They will update changes of order dates and ensure adherence with contractual obligations. The Sales Order Administrator is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed. **Complementary Description** • Ensure sales orders are processed accurately and entered within a timely manner using company ERP system • Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly • Validate entered order information by checking against customer purchase orders • Maintain a PO entry tracker to provide visibility to the Contracts and Accounting teams • Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts Additional Duties: Responsible for coaching and mentoring other Sales Order Administrators (Level 1-3) Other Skills: High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines **Job Requirements** Education: High school diploma required; Bachelor's degree preferred Experience: 8+ years of data entry and customer service experience Computer: Advanced skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred. **But what else? (advantages, specific features, etc.)** YES **Company Information** Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Cabin designs, certifies, manufactures and supports innovative aircraft cabin interiors, equipment and systems, providing airlines and OEM Customers with distinctive aircraft branding, and their passengers with a safe, comfortable and enjoyable flying experience. **Locate your future workplace** Avenida Acapulco22643 Tijuana Baja California Mexico Safran is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.