**About the Role** We are seeking a seasoned Sales Operations Leader who brings both strategic vision and hands-on expertise in leading high-performing teams. This individual will manage and scale the North America Sales Operations function for Uber for Business, acting as a trusted partner to Sales leadership while driving alignment between strategy and execution. With a deep understanding of the full sales operating rhythm, including book-building, quota setting, forecasting, and synthesizing insights into strategies, they will play a critical role in optimizing performance and enabling sustainable growth across the region. This role demands exceptional people leadership, operational rigor, and analytical depth, and executive-level communication. The ideal candidate not only knows what world-class Sales Operations looks like but has a track record of building it into a strategic advantage in high-growth, dynamic environments This is a high-impact leadership opportunity to shape the future of Uber’s B2B Sales Ops engine and drive performance at scale across one of our most critical regions. **What You'll Do** - Sales Operations Efficiency: Identify and implement operational improvements that reduce inefficiencies, enhance sales productivity, and ensure alignment between sales teams and business objectives globally and regionally. - Quota & Territory Management: Provide input to quota-setting and guide territory planning to ensure fair and achievable sales targets that align with business goals. - Sales Forecasting & Reporting: Drive the operationalization of accurate, data-driven sales forecasts and performance reports, ensuring global visibility of sales metrics to inform strategic decision-making. - Resource Allocation: Strategically recommend resource allocation such as headcount and budget across markets to maximize global sales effectiveness and ROI. - Sales Process Optimization: Design, implement, and operationalize standardized global sales processes to drive efficiency, scalability, and consistency across markets, ensuring best practices are adopted globally. - Cross-Regional Collaboration: Facilitate communication and collaboration between regional sales teams, ensuring alignment with global sales strategies while allowing flexibility for local market needs. - Sales Training & Enablement: Collaborate with sales enablement teams to deliver global training programs, ensuring sales teams are equipped with the knowledge and skills needed to succeed. - Compliance & Risk Management: Ensure that global sales operations comply with legal standards, corporate governance, and regional regulations, reducing risk and maintaining operational integrity. **Basic Qualifications** - 6+ years of experience in Sales Operations - 2+ years leading Sales Operations functions (including Sales Strategy and Enablement) within a high-performing sales organization - Strong data fluency, with advanced proficiency in Excel/Google Sheets to analyze trends, develop models, and support decision-making - Deep understanding of sales systems and tools, with the ability to translate evolving business needs into system and process improvements - Bachelor’s degree **Preferred Qualifications** - 3+ years of experience in SaaS or within a world-class sales operations organization - Working knowledge of SQL or other analytics tools to extract, manipulate, and interpret sales and performance data - Proven ability to communicate effectively and influence senior Sales leaders - Comfortable working in a fast-paced, high-growth environment with shifting priorities and tight deadlines - Experience transforming or scaling a Commercial function, with particular focus on Sales Operations - Demonstrated success in building and implementing sales methodologies, processes, and policies that drive measurable impact - Hands-on experience with sales tools and enterprise systems; ability to collaborate with technical teams on tool selection and implementation - Experience working in a marketplace or multi-sided platform sales environment - Proficiency in Salesforce.com and end-to-end workflow ownership - Strong track record of leading organizational change and communicating complex ideas across cross-functional teams in a scaling business For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits). Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together. Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A). Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.