Job Description Our client designs, manufacturers, and distributes custom wheel systems built for high-performance equipment. Family owned and operated, we have been serving North America for over 30 years. As we continue to grow and serve new markets, we are seeking a Sales Operations Lead to help drive operational excellence and deliver exceptional customer success Growth is paramount to WSDs long-term success. With increasing competition across our markets, execution from our sales and operations teams must be seamless. The Sales Operations Lead plays a critical role in aligning customer needs with internal capabilities to drive profitable, sustainable growth. This cross-functional position serves as a central communicator between WSDs customers, outside sales team, and internal operations. The ideal candidate will have strong organizational skills, a passion for operational efficiency, and a relentless focus on delivering outstanding customer service We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelors degree preferred (relevant experience may be considered in lieu). 2-4 years of experience in a customer service role, with excellence and conflict resolution abilities. Proficiency in Microsoft Office Suite (Excel, Outlook), and collaboration tools such as Slack and Trello. Strong analytical and organizational skills, with the ability to manage multiple priorities Experience with SAP B1 ERP and Salesforce CRM strongly preferred. Solid understanding of manufacturing operations and national distribution logistics. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.