Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security
ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Our business is ever evolving because of new acquisitions and digital transformation efforts. To support our growing business and our Sales staff, we are looking for a proactive, self-starting Sales Operations & Commissions Analyst.
Job Description

You will:

Manage the day to day operations as front line support to the Sales staff handling issues related to salesforce, account​ set-up, order status areas, and commissions dispute

Investigate Commission dispute cases - analyze commission discrepancies, review data across multiple systems to understand the root cause of disputes, document resolution actions

Follow existing commission adjustment/correction process by making necessary adjustment to the data within commissions tool

Create and maintain standard operating procedures, common sales FAQ documentation

Assist in onboarding and training new sales staff 

Clearly communicate with all stakeholders about disputes, progress, and resolution strategies

Adopt a creative, free-thinking, and customer-centric approach to problem-solving

Provide insights and recommendations to improve sales processes and efficiency

Basic Requirements

Basic Requirements:

Bachelor's degree

Minimum 2 years of sales support experience 

Experience with channel Go to Market, point of sale data a plus

Prior experience working with a CRM tool is highly preferred

Expert in Microsoft Excel

Proficient in English language

Benefits:

Competitive salary schemes

25 days holiday entitlement + bank holidays  

Attractive defined contribution pension scheme

Private medical insurance 

Employee stock purchase plan

Flexible working options 

Life assurance  

Enhanced maternity and paternity pay

Career development support and wide ranging learning opportunities

Employee health and wellbeing support EAP, wellbeing guidance etc

Corporate social responsibility initiatives including support for volunteering days

Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanYes

CompanyMotorola Solutions Portugal, Lda

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.