FocusKPI is looking for a Sales Operations Analyst to join one of our clients, a high-tech SaaS company.  Our client's Customer Strategy & Operations (CSO) team sets and drives key business initiatives across the company. The team complement and support product, engineering, sales, and marketing teams across three critical areas: corporate and business unit strategy, business planning and sales operations, and business systems and tools development. Our client is looking for a motivated and detail-oriented (OPT: Associate) Sales Operations Analyst to join the dynamic team. This is a great opportunity for someone early in their career to gain hands-on experience in a fast-paced SaaS environment. You’ll play a key role in supporting our sales processes and systems, helping drive efficiency and accuracy across our operations. Work Location: Remote - anywhere in the US Duration: 12-month contract Pay Range: $28/hr to $37/hr Responsibilities: + Reporting and Analysis:   - Build and maintain sales reports and dashboards to track key performance indicators   - Monitor data quality and integrity across systems; identify and resolve discrepancies   - Analyse sales performance and provide insights to inform decision making + Process Improvement:   - Identify opportunities to streamline workflows and improve sales operations   - Partner with IT and Sales to implement changes that enhance efficiency + Stakeholder Support:   - Respond to ad hoc sales support requests, providing timely and practical solutions.   - Collaborate with stakeholders to tailor reporting and share insights that support local and global sales efforts + System & Data Governance:   - Ensure consistent and accurate data entry across Salesforce and related tools   - Promote system adoption and adherence to data governance standards Qualifications: + Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field + 1-2 years of experience in sales operations, business analysis, or a related role, preferably within a SaaS environment + Proficiency in Salesforce CRM and familiarity with enterprise SaaS tools like Gong, ServiceNow etc + Conversational intelligence tooling experience a distinct advantage + Strong analytical and problem-solving skills, with the ability to interpret and present data from multiple sources + Excellent interpersonal, verbal, and written communication skills + Ability to manage multiple tasks and meet time-sensitive deadlines with a high degree of accuracy and attention to detail + Demonstrated proficiency with Excel and/or Google Sheets, including pivot tables and VLOOKUP functions Thank you! FocusKPI Hiring Team Founded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts. NOTICE: Please be aware of fraudulent emails regarding job postings, job offers and fake checks. FocusKPI's recruiting team will strictly reach out via @focuskpi.com email domain. If you have received fraudulent emails now or in the past, please report it to https://reportfraud.ftc.gov/ . The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not not reply or communicate to anyone with @focuskpijobs.com. Powered by JazzHR