Sales Operations Analyst – APJ | Hybrid | Pune or Mumbai
We are searching for a dynamic, smart, innovative team player that is highly motivated to help us continue the rapid growth of our global organization. The right candidate will be excited by the opportunity to help a world-class SAAS organization continue to scale from 900MM revenue to 2B and beyond by helping institute policies, technology and process to streamline our global operations and maintain our customer data. If challenges excite you, if a fast moving, rapidly evolving company and market motivates you, then this is a role you can’t let pass you by. Come make an impact, institute change and have a great time working with smart, cool, dependable and visionary people
In this role you will…
Support the APJ Sales Organization
Salesforce.com CRM administration around Accounts & Opportunities
Drive forecast accuracy by ensuring data compliance in salesforce.com CRM
Daily troubleshooting for users and business owners in salesforce.com
Report creation for analytics, data quality, and ad hoc queries
Manage SFDC data imports and updates for APJ
Analyze sales process pain points, and work with Sales Ops leadership to develop long-term solutions
Assist in the creation and roll-out of strategic programs to drive efficiency & “unlock easy” for our Sales team, including requirements gathering, functionality research, planning, and implementation support as required
Drive opportunity data management controls, processes, and data quality
Assist in identifying opportunities for process automation and optimization, with a focus on scalability and growth.
Resolve Sales Support tickets for Sales Users around account, opportunity, and process management.
Support annual business planning process related to territory planning.
Support ongoing realignment of Customers and Prospects and related Territory Management via data assignments in salesforce.com CRM
Be an advocate of the field and champion an “easy to do business with” approach; drive continuous improvement on all related sales processes, documents, and tools to ensure ongoing standardization and simplification of the Sales process.
Work cross functionally with Marketing, Sales, Global Business Apps, and Finance in support of all the processes, projects and activities that impact data quality and process optimization
Build and maintain key documentation regarding our policies, sales processes, and requirements
Monitor system adoption and data compliance and governance
You’ve got what it takes if you have…
Bachelor's Degree or equivalent work experience
Minimum of 2 years’ experience in a global sales or sales operations environment
Prior experience supporting teams located regionally and/or globally, highly desirable.
Minimum of 2 years’ experience in Salesforce.com
Familiarity with Enterprise software, Cloud, and Services Sales.
Experience with sales forecasting tools such as Clari or Gong would be a plus
Ability to independently multi-task, efficiently prioritize tasks, make recommendations and decisions, and drive projects to completion
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Consideration for privacy and security obligations
Advanced MS Excel skills
Fluent English
You will have an extra dose of awesome if you …
Experience within a 500MM-1B revenue organization
Analytical and detail orientated with a drive for results.
Open and collaborative, works as a team with professionalism.
Disciplined – able to prioritize and work with rigor to high standards; able to follow process and produce quality deliverables.
Mastery of organizational and project management techniques.
Ability to work independently with a high degree of accountability.
Exceptional communication capabilities, written and oral.
Proven ability to work in a fluid environment.
Unquestionable ethics, integrity and business judgment
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