Sales Process & Forecasting Support the sales funnel tracking and drive weekly/monthly forecasting cadences across geographies Maintain sales dashboards, performance reports, win/loss analysis, and conversion KPIs Enable regional sales heads and account managers with timely data, insights, and pipeline health metrics CRM Ownership & Data Governance Administer and maintain sales CRM tools (e.g., Salesforce, Zoho, HubSpot); ensure hygiene, timeliness, and process compliance Drive structured opportunity lifecycle—from lead creation to closure and renewal Train sales users and troubleshoot issues related to opportunity management and forecasting Sales Governance & Bid Support Coordinate responses for RFPs/RFIs, in collaboration with pre-sales and proposal teams Track commercial proposals, pricing approvals, and internal bid governance steps Maintain a repository of approved case studies, pricing benchmarks, and proposal assets Sales Enablement & Reporting Support the team with tools, templates, and process training Track quota achievements and deal milestones Create presentations and performance summaries for quarterly business reviews (QBRs) 7+ years of work experience in sales operations, business operations, revenue ops, or sales enablement, preferably in cybersecurity, SaaS, or IT services Hands-on experience in CRM platforms (e.g., Salesforce, Zoho, HubSpot), Excel/Google Sheets, PowerPoint; experience with Tableau/Power BI is a plus Strong analytical mindset and attention to detail; able to interpret trends and suggest improvements Ability to collaborate across functions and geographies with maturity and responsiveness Excellent written and verbal communication skills; strong documentation discipline

Preferred Qualifications

Bachelor’s degree in Engineering, IT, Business, or related fields MBA or specialized certifications in Sales Ops / Revenue Ops / CRM Administration is a plus Familiarity with cybersecurity concepts, service lines (SOC, IDAM, MDR), or industrial/OT sector terminology is desirable