Job Requirements

As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

Analysis local market trends and competitor activity to identify business leadsDevelop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streamsNegotiate room rates/packages with corporate clientsDevelop and implement creative local marketing channels, including social media channelsPrepare company contracts for the hotel in accordance with current business and pricing conditionsWork within current business strategies and recognising potential opportunitiesCooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programsAttend Sales events, as requiredProduce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leadsAnswer customer queries in a prompt and professional mannerManage staff performance in compliance with company policies and proceduresRecruit, manage, train and develop the Sales team


Work Experience

A Sales Manager is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skillsCommitment to delivering a high level of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work under pressure and under own initiativeExperience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local marketKnowledge of hospitalityPassion for sales and for achieving targets and objectivesDegree-level qualification in a relevant field

Benefits
Meals provided whilst on shiftSales incentives and initiative rewardsStays in our hotels at discounted pricesEven free stays in our hotels as one of our rewards & recognition incentives,Opportunities for your personal development within the HotelGroup Brand PortfolioFully funded apprenticeships – T&C’s applyAnnual Holidays entitlements inclusive of Bank HolidaysOpportunity to buy additional holiday entitlementsPension enrolment

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.