In the position of Sales Manager, you will be dedicated to inspiring and managing the boutique team to maximize all sales opportunities whilst maintaining the CHANEL standards in all areas. At the same time, you will support the Boutique Manager ensuring high image standards in the boutique, while being committed to the employee’s personal and professional development and growth.

Very present on the floor, you follow the team in the different universes of the boutique to accompany them on a daily basis in their role as true ambassadors of the Brand's Style and Image and thus contributes to making CHANEL the ultimate reference in luxury.

What impact you can create at CHANEL:

Assist the Boutique Manager in managing and inspiring the Boutique team by being a role model and actively participating in their professional development.Support the Boutique Manager in developing and executing a client-centric culture among the boutique team that emphasizes on client engagement and on building long-lasting relationships with them.Properly manage merchandise and inventory.Rotate with Boutique Manager (including weekends, bank holidays) to ensure adequate supervision of boutique team on the floor.Support Operation Manager for organizing the schedule for Sales team to maximize staff strength in accordance with traffic demands and trading pattern.Ensure all operational procedures regarding sales, transfers, stock adjustments and all policies are followed.Ensure daily sales and appropriate paperwork are accurately completed.Provide to the Boutique Manager qualitative information on customer trends/demands, competitor activity, and merchandise movement to Fashion Management on a regular basis.Attend to all day-to-day Operations issues promptly and astutely, seeking direction and guidance from the Boutique Manager as needed.Co-work with the other Sales Manager and Operation Manager in the Boutique.

You are energized by:

The history and heritage of The House of CHANELPeople leadership and developmentFostering a meaningful client experience centered around inclusion and connectionBuilding collaborative partnerships and relationshipsBeing truly service mindedUtilizing your fashion expertise to inspire othersWork effectively and efficiently within the team, sharing ideas and contributing to a positive morale

What you will bring to the team:

Ability to thrive in a team environment and work collaborativelyUnderstanding of, and passion for client experiencePassion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiativesCuriosity and desire to learn and grow professionally within the world of CHANEL

Position requirements:

Successful experience of at least 2 years in sales and people management and more than 5 years of shop floor experience in luxury environmentRTW experience will be considered a strong assetPassion for management, client experience, fashion and luxuryAs a people manager, you are engaging and communicative, performance minded and decisive strive for continuous improvement. You combine empathy with a strong focus on achieving resultsPossess a business-oriented mind set focused on driving value, efficiency, and strategic outcomesGets energised by thinking and acting with a commercial mindset ensuring business performance You are a self-driven, positive, and independent personYou are trustworthy with a high degree of integrity and ethicsHigh level of knowledge of Office 365 programsFluent in Dutch and English; French would be an advantageLiving in or around Amsterdam and willing to travel

Interested?

We would like to receive your motivation letter and cv. Applications without a motivation letter will not be processed. If we see a match, we would like to get to know you better. To avoid mutual disappointment, we would appreciate you only respond if you meet the profile.

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.