Sales Manager
Caterpillar, Inc.
**Career Area:**
Sales
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar’s Global Construction & Infrastructure Division (GCI) is hiring a Sales Manager for Canada. This role has 5 direct reports and supports all dealers in country. If you’re looking to continue your leadership experience in a role loaded with impact, this may be a great fit for you.
**Role Summary:** Lead a team of Caterpillar field reps, supporting Cat dealers and customers to increase customer loyalty and influence machine sales.
**What You’ll Do**
+ Act as a single point of contact for warranty, prime product sales, and machine application support.
+ Support and develop product sales, dealer effectiveness, overall segment growth, warranty policy, etc.
+ Influence upper management within dealerships to adapt or change policies, implement marketing/sales programs, hire personnel and organizational structure changes.
+ Train, develop and mentor team members.
+ Deliver business plan sales and market share targets for the company products.
+ Develop sales and marketing plan and manage merchandising plans to achieve business plan targets for company products and services.
+ Ensure customer satisfaction through management of product and commercial issues; Oversee service goodwill spending on all products within the industry segment.
+ Lead the selling opportunities identification, customer satisfaction improvement and business relationship enhancement.
+ Deliver GCI Retail business plan sales and market share targets for the for the two dealers in the Canada district.
**What You Have (Core Skills)**
+ Extensive Industry Knowledge: thorough knowledge of company products and product applications, merchandising programs, and/or warranty practices and procedures
+ Extensive Decision Making and Critical Thinking skills
+ Strong Relationship Management and Effective Communication skills
+ Strong Customer Focus: Extensive and progressive experience in positions that required dealer or customer facing activities
+ Strong Value selling and Business Development capabilities
+ Strong Negotiation skills
**Top Candidates Will Also Have**
+ Multiple positions held in sales or technical field roles
+ Sales variance management experience
+ Contract management experience
+ Prior formal or informal leadership experience
+ French speaking capability
**Additional Details**
+ Travel extensively within region (50%+) is required
+ Work location: Vaughan, Ontario
+ Domestic relocation assistance is not available
+ A company vehicle is provided for this role
**Employee benefit details**
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and Pension) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
**Final details**
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
For more information, visit caterpillar.com. To connect with us on social media, visit www.caterpillar.com/social-media .
Relocation is available for this position.
**Posting Dates:**
June 9, 2025 - June 22, 2025
Caterpillar is an Equal Opportunity Employer.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
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