Be Part of Something New and Meaningful

At Caption by Hyatt Central Sydney, we’re rethinking hospitality—putting community, sustainability, and self-expression at the heart of everything we do. Designed to be of the community, not just in it, Caption by Hyatt will be the first of its kind in Australia, offering a vibrant, people-first experience that’s as much about connection as it is about comfort.

We’re looking for a Sales Manager to join our pre-opening team—an energetic, commercially minded individual who thrives on winning new business and building strong client relationships. If you're passionate about connecting with clients, driving revenue, and being part of a culture-forward hotel launch, this could be the perfect role for you.

Care Connects Us

At Hyatt, we care for people so they can be their best. This purpose guides everything we do—from how we connect with guests to how we work together as a team. It’s what drives our culture of care, creativity, and belonging.

Join a team that is making travel more human, connected, and sustainable. Here, everyone’s role matters, and your individuality is celebrated.

About Caption by Hyatt Sydney

Caption by Hyatt is not some basic hotel. Designed to be truly of the community—not just in it—the people make the place here. Our place is yours for the making, where you can do (and be) you.

Opening in 2025, Caption by Hyatt Sydney will feature 174 colourful, fun, and eco-friendly guest rooms along with Talk Shop, our all-day lounge and eatery. Expect authentic experiences in an environment where everyone feels at home.

Why Join Us?

Shape something new – Join a dynamic pre-opening team and help build the commercial success of Australia’s first Caption by Hyatt, right from the ground up.Make a meaningful impact – Drive business across key market segments including corporate travel, entertainment, leisure groups, and conventions.Work with purpose – Collaborate with passionate colleagues in a brand that celebrates inclusivity, local connection, and creativity.Access global support – Partner with Hyatt’s regional sales and marketing teams to grow your skills and amplify your impact.

About the Role

As Sales Manager, you’ll take the lead, working closely with Director of Sales and Marketing, in developing and managing a portfolio of key accounts across our core segments: corporate travel, leisure inbound and wholesale, entertainment, and convention groups. You’ll combine proactive outreach with genuine relationship-building to generate leads, secure bookings, and drive commercial results.

Pre-opening experience is a plus — but what matters most is your initiative, client-first mindset, and ability to turn opportunities into outcomes.

Some Key Responsibilities

Drive new business through outbound sales activity and proactive networkingManage and grow key accounts, ensuring consistent engagement and retentionCollaborate on sales strategy and support the execution of tactical promotionsRepresent the hotel at trade shows, client events, and sales missionsWork cross-functionally with Revenue and Marketing to optimise performance and conversionMaintain accurate records in Hyatt’s CRM system and provide meaningful sales reportingSupport familiarisation trips and brand activations in the lead-up to opening

Be Part of Something New and Meaningful

At Caption by Hyatt Central Sydney, we’re rethinking hospitality—putting community, sustainability, and self-expression at the heart of everything we do. Designed to be of the community, not just in it, Caption by Hyatt will be the first of its kind in Australia, offering a vibrant, people-first experience that’s as much about connection as it is about comfort.

We’re looking for a Sales Manager to join our pre-opening team—an energetic, commercially minded individual who thrives on winning new business and building strong client relationships. If you're passionate about connecting with clients, driving revenue, and being part of a culture-forward hotel launch, this could be the perfect role for you.

Care Connects Us

At Hyatt, we care for people so they can be their best. This purpose guides everything we do—from how we connect with guests to how we work together as a team. It’s what drives our culture of care, creativity, and belonging.

Join a team that is making travel more human, connected, and sustainable. Here, everyone’s role matters, and your individuality is celebrated.

About Caption by Hyatt Sydney

Caption by Hyatt is not some basic hotel. Designed to be truly of the community—not just in it—the people make the place here. Our place is yours for the making, where you can do (and be) you.

Opening in 2025, Caption by Hyatt Sydney will feature 174 colourful, fun, and eco-friendly guest rooms along with Talk Shop, our all-day lounge and eatery. Expect authentic experiences in an environment where everyone feels at home.

Why Join Us?

Shape something new – Join a dynamic pre-opening team and help build the commercial success of Australia’s first Caption by Hyatt, right from the ground up.Make a meaningful impact – Drive business across key market segments including corporate travel, entertainment, leisure groups, and conventions.Work with purpose – Collaborate with passionate colleagues in a brand that celebrates inclusivity, local connection, and creativity.Access global support – Partner with Hyatt’s regional sales and marketing teams to grow your skills and amplify your impact.

About the Role

As Sales Manager, you’ll take the lead, working closely with Director of Sales and Marketing, in developing and managing a portfolio of key accounts across our core segments: corporate travel, leisure inbound and wholesale, entertainment, and convention groups. You’ll combine proactive outreach with genuine relationship-building to generate leads, secure bookings, and drive commercial results.

Pre-opening experience is a plus — but what matters most is your initiative, client-first mindset, and ability to turn opportunities into outcomes.

Some Key Responsibilities

Drive new business through outbound sales activity and proactive networkingManage and grow key accounts, ensuring consistent engagement and retentionCollaborate on sales strategy and support the execution of tactical promotionsRepresent the hotel at trade shows, client events, and sales missionsWork cross-functionally with Revenue and Marketing to optimise performance and conversionMaintain accurate records in Hyatt’s CRM system and provide meaningful sales reportingSupport familiarisation trips and brand activations in the lead-up to opening

What you will bring to the role:

Minimum 2 years’ experience in hotel sales, business development, or account managementProven success in corporate travel, entertainment, groups, or convention marketsA proactive, confident, and client-focused approach to building relationshipsStrong communication, negotiation, and presentation skillsPre-opening experience in a hotel environment is highly regardedFamiliarity with Hyatt systems (e.g., Envision, PACER) is a plusA collaborative spirit and readiness to contribute in a fast-paced, all-hands-on-deck team

What’s in it for you:

Be part of a purpose-driven brand redefining hospitality in AustraliaJoin a supportive and inclusive team culture that champions sustainability, creativity, and communityWork on an exciting pre-opening project, helping to shape the future of the brand in AustraliaAccess continuous learning and professional development through Hyatt’s global networkEnjoy opportunities for career growth within one of the world’s leading hotel groupsReceive a competitive salary and benefits packageBenefit from complimentary and discounted accommodation worldwide at Hyatt propertiesAccess a 10% discount on private health insuranceTake advantage of generous paid time off and holiday policiesReceive support through Hyatt’s Employee Assistance Program for mental health and wellbeing

Ready to Join?

If you’re a passionate storyteller, community connector, or creative sales professional excited by the opportunity to support the launch of one of Australia’s most vibrant new hotels—we’d love to hear from you.

To learn more about the brand, visit: www.hyatt.com/brands/caption-by-hyatt

We’re committed to creating a workplace that is inclusive, respectful, and reflective of the diverse communities we serve. Everyone is welcome, and individuality is celebrated.

What you will bring to the role:

Minimum 2 years’ experience in hotel sales, business development, or account managementProven success in corporate travel, entertainment, groups, or convention marketsA proactive, confident, and client-focused approach to building relationshipsStrong communication, negotiation, and presentation skillsPre-opening experience in a hotel environment is highly regardedFamiliarity with Hyatt systems (e.g., Envision, PACER) is a plusA collaborative spirit and readiness to contribute in a fast-paced, all-hands-on-deck team

What’s in it for you:

Be part of a purpose-driven brand redefining hospitality in AustraliaJoin a supportive and inclusive team culture that champions sustainability, creativity, and communityWork on an exciting pre-opening project, helping to shape the future of the brand in AustraliaAccess continuous learning and professional development through Hyatt’s global networkEnjoy opportunities for career growth within one of the world’s leading hotel groupsReceive a competitive salary and benefits packageBenefit from complimentary and discounted accommodation worldwide at Hyatt propertiesAccess a 10% discount on private health insuranceTake advantage of generous paid time off and holiday policiesReceive support through Hyatt’s Employee Assistance Program for mental health and wellbeing

Ready to Join?

If you’re a passionate storyteller, community connector, or creative sales professional excited by the opportunity to support the launch of one of Australia’s most vibrant new hotels—we’d love to hear from you.

To learn more about the brand, visit: www.hyatt.com/brands/caption-by-hyatt

We’re committed to creating a workplace that is inclusive, respectful, and reflective of the diverse communities we serve. Everyone is welcome, and individuality is celebrated.