KONE moves two billion people every day.  As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2024, we had annual net sales of EUR 11.1 billion.

KONE has consistently been featured on Forbes list of World's Best Innovative Companies, World's Best Employers & World's Largest Public Companies.  At KONE, we believe in teamwork and a work culture where everyone can be who they are. This is exactly what makes us strong and successful.

Why this role?

                                             

Sales Manager sets short term and long-term sales and customer relationships targets aligned with the unit’s overall sales targets. He/she leads the sales process and sales team to achieve the sales targets by coaching and developing the sales team.

What will you be doing?

Customer relationship management

Accountable for developing KONE’s position and customer base in the marketDrives proactive engagement and solution selling with different customer segments showing value over the lifecycleEnsures development of customer relationships, profitability, customer loyalty and satisfaction.Approves and follows up customer plans for strategic and core 1 in his/her areaSelects/appoints team members to manage the strategic / core 1 customer relationshipsIdentifies and builds relationships to key decision makers, potential new targets and influencersPromotes and demonstrates the value of KONE digital offering

Plan sales, manage pricing and offering

Responsible for Regional and Individual Sales Plans (ISPs) for his/her teamParticipates in market and customer analysis to ensure quality of sales planningParticipates in pricing and offering management in order to drive market pricing and profitabilityBalance order received growth and profitability by managing discountsResponsible for gathering relevant information about competitors and market from the fieldResponsible for identifying opportunities for cross-selling of all KONE solutions

Manage Sales Funnel

Accountable for leading the Sell process including CRM data quality of contacts, customers, influencers, opportunity management, and won and lost reportingAccountable for ensuring results within orders, contracts, profitability and market price developmentSets sales targets according to market potential and FL unit guidelinesGives direction and focus on the right customers through proper customer analysisEnsures the correct value propositions by his/her teamDrives sales result from his/her team on short and long termExecutes and advises pricing guidelines for his/her areaApproves tenders and orders above salespersons’ limitsUtilizes global processes and tools for local benefit

Leadership / People management

Leads the sales team (Salespersons, Sales Specialists) to be proactive with customers, to use KONE solution selling methodology and to communicate the value of KONE solutions to customers’ own performanceCoaches the team members to achieve better results through constant one to one dialogues and sharing of best practicesManages the performance of the teamEnsures adequate resources to achieve the short and long term targetsDevelops the competences of the sales teamMotivates & inspires the team & individual to high performanceEnsures great onboarding experience for new employees in the teamResponsible for succession planning for his/ her teamSales: LIS units, MV/UN and MV, VA OR; VB OR MV, VB OR CMII% & MV / discount levels, Win/Hit rate development, P2P performanceDevelopment of KONE position and market share in the local marketIncrease of business by early engagement with key influencers and decision-makersIncrease of business of KONE digital offeringCustomer feedback, satisfaction and loyalty (net promoter index)Value of the sales funnelAccuracy of reporting and forecastingImplementation and utilization of global processes and toolsEmployee engagement

Are you the one?

Sales acumen understands selling cycle, customer’s purchasing strategies, selling, negotiating, reporting and funnel management.Understands business planning and controllingDemonstrates service mindsetDigital assertiveness: comfortable and excited about the opportunities digital solutions bringChange managementComfortable with numbers, leads performance by facts and numbers, relies on sales tools and analytics and understands the financial benefit we bring to the customer and is able to capture a part of the value through smart pricing approachCustomer Relationship ManagementExperience in sales managementExperience in people leadership and management

What’s On Offer

Career progression in opportunities within a global organizationTotal reward elements that engage and motivate our employees and help us make KONE a great place to workComprehensive learning and development programs covering a wide range of professional skillsYou are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

 

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

 

KONE is proudly ranked as World's Best Employers in Forbes magazine and to be named one of Singapore’s Best Employers by The Straits Times and Statista for the third consecutive year in 2025!

 #LI-YL1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers